Med MartOne of the largest Home Medical Equipment stores in the Midwest! Locally owned and operated for over 20 years. We carry wheelchairs, scooters, lift chairs, incontinence supplies, walking aids, stairlifts, elevators and much much more.
Med Mart (medmartonline.com) has 10,501 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Morris M.
Christine's helpfulness and product knowledge
Response from Med MartAug 18, 2025
Hi Morris, Thanks for taking the time to leave us a great review. We are glad to hear that Christine provided you with her expertise to help you find the right product. We will be sure to pass on your kind words to her. Thanks, Team Med Mart
Donna G.
It was somewhat difficult to order the chair cushion I wanted to get but Lyn at the help desk was so very helpful to me to get the order made. I had a hard time setting up my account and had to do a password reset several times but Lyn helped me with this too. I was beginning to think it wasn't meant to be for ordering the cushion here and I would not have been able to if not for Lyn's help, so I would give her a 5 rating.
Response from Med MartAug 18, 2025
Hi Donna, We're sorry to hear that you had some trouble with the website and setting up your account. We try to make the online purchase journey as easy as possible and definitely appreciate your feedback on the process. Although it wasn't as seamless as you had hoped, we are so happy to know that Lyn was able to assist you and direct you to the chair cushion you needed! We hope to serve you again and we appreciate your patience and purchase. Thanks, Team Med Mart
Maher K.
Darrell has done a great job helping us with an order. Thank you
Response from Med MartAug 15, 2025
Hi Maher, Thank you for your feedback! We're so glad to hear Darrell was able to help with your order. We’ll be sure to share your nice words with him. Thanks, Med Mart Team
Jan C.
Friendly and very helpful. Listened to all my requirements and recommended the perfect solution.
Response from Med MartAug 15, 2025
Hi Jan, Thank you so much for your kind words! We're thrilled to hear our team was able to understand your needs and recommend the perfect solution. It was our pleasure to help you, and we look forward to assisting you again in the future. Team Med Mart
Cheyenne G.
I wanted to double check that I was ordering the correct items that I was intending to order. I called in. Their answers were clear and easy to understand.
Response from Med MartAug 15, 2025
Hi Cheyenne, Thank you for taking the time to leave a review. We understand your concern of wanting to make sure you were ordering the correct items, as these are important purchases! We're so happy to hear that you got your answers in a timely manner. Thanks, Team Med Mart
Kenneth K.
Customer service reps. Very nice and helpful!
Response from Med MartAug 15, 2025
Hi Kenneth, Thanks for leaving the 5-star review for our team! We're happy to hear that you received such great care from our customer service reps. Let us know if there's anything else we can do for you! Best, Team Med Mart
James M.
Would have given a 5 but there was no communication no tracking number chair just showed up took over a week chair works as expected
Response from Med MartAug 14, 2025
Hi James, Thank you for the feedback on your delivery experience. We're sorry to hear that you weren't properly communicated with throughout the order process. If you let us know your order # we can look into this further and understand what the issue was. We appreciate you taking the time to leave a review! Thanks, Team Med Mart
Terry C.
Daryl was a great help! Great customer service
Response from Med MartAug 14, 2025
Hi Terry, We're so happy to hear that Daryl provided you with such excellent customer service. He is such an important part of our team and we will let him know your feedback. Thank you, Team Med Mart
