MedleyOur process gives you a new level of personalization where we tailor our eco-friendly furniture for you and your home. By getting exactly what you want, you'll be able to find healthy furniture that you'll love for years to come.
Medley (medleyhome.com) has 181 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Jonathan
The couch itself gets 5 stars - we are thrilled with the quality, and it's amazing to take a piece of furniture out of its packaging and smell zero VOCs! The reason I'm taking a star off is due to the delivery experience. The estimate was 4-6 weeks, and it took over 8 weeks to arrive with few updates or reset expectations along the way. Not a huge deal at the end of the day, but that prevents it from being a 5 star experience overall.
Mark H.
Stem provided is with a perfect customer experience throughout the process, from choosing the fabric to customizing the size to receiving the delivery--everything was easy and painless. We purchased the Zavis sofa and absolutely love both its style and construction. More than that, we feel peace knowing that the sofa is free from harsh chemicals. All in all, a great experience. As a side note, for shipping/delivery, I chose to unpack the sofa myself; you can alternatively choose to have the sofa set up for you inside your home for an extra fee. The sofa came very well protected in both sturdy cardboard and plastic wrapping. The delivery guys were kind and considerate. It took me about a half hour to unwrap the sofa and install the legs, so for me, it was worth the money saved.
Darren W.
Couldn't be happier as a organic lover, stem is the only company that I could find with a organic couch. My Mat L sectional is perfect with a square coffee table. Loving this couch I'm my toxic free home. My Dyson vacuum an my quick connection cleans it on max suction with no damage to the couch. Amazed an blessed.
Ali
Our experience with Stem was great! The turnaround time was much longer than anticipated but Stem kept us updated and the quality of the piece was well worth the wait! I wouldn't hesitate to buy more furniture from them.
Z
Amazing couch. The website was fantastic. We had read that stem did a great job of communicating with customers. They did inform us initially that because of a large number of orders there would be delays in delivery. But after that initial email, we did not hear from them in over a month. Then we got email updates at least once a week till it arrived. It got here several weeks later than initially estimated, but the delivery went smoothly. And the couch is a dream! No smell, very comfy, and stylish. Well worth the extra wait.
Rachelle P.
I love Stem products and the people that work there. Everyone was amazing! From the moment I inquired about their furniture, the staff were extremely helpful and knowledgeable. I felt that they truly listened to my needs for my customized sectional. I love how it turned out; my favorite part is the peace of mind I have knowing that I am protecting my children from harmful chemicals found in so many other furniture products out there today. Thank you Stem for making high quality, non-toxic products!!!
Amanda P.
I had a great experience with STEM. I live across the country and bought this piece of furniture without sitting in it. I had specific measurement wants, which were made to order. The staff was patient as I decided on the color and I received updates as the couch was being produced/shipped.
Kristie
Quality furniture, excellent customer service! I purchased a sectional from Stem - it's very well made and also very comfortable. Customer service was very responsive to my questions.
