Medisave US LLP is listed under Health Equipment.
Medisave US LLP (medisave.net) has 6,528 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Heidi L.
I purchased this for my granddaughter, she just graduated with a bachelor’s degree in nursing! This was the one that she wanted! She was very happy to receive it!
Response from Medisave US LLPJan 28, 2025
Thank you for your order and your kind review
Michael Z.
Medisave customer service is TERRIBLE. I paid extra for expedited shipping (stethoscope was a gift for someone starting medical school, was to be given at a special event). It did not arrive when estimated - actually, TEN days after the estimated delivery! I called the company during their business hours on the East Coast, only to be on hold for a while, being told I was the next person in line, then the machine hanging up on me telling me they had too many calls. They recommended “live chat“. It is absolutely not live – people email you back 1 to 2 days later. And the “live chat bot” asks the same questions several times. I called the company back on another workday, and left a message. They never returned my call. I had multiple emails with the “live chat“ person, demanding the extra money I spent for “expedited” shipping, and they basically told me it was not their fault. So, I’m very dissatisfied with Medisave. Horrible customer service.
Shanya S.
Update: There was a couple days of delay in shipping, but order arrived in a timely manner! Edit: Previous review had an error.. was looking at wrong order date!
Response from Medisave US LLPJan 28, 2025
Thank you for your order and your kind review
Stacy N.
Paid extra for two day shipping g and didn’t get it till after 4 days after shipping. No refund or partial refund given. I paid extra to get it on time.
Response from Medisave US LLPApr 29, 2024
I'm sorry for the issue with your order. There can be confusion on the shipping options available at checkout. To be clear, the expected date is an estimate based on typical production and transit. We have a very high order volume at the moment and we are seeing delays with all of our carriers. While you did pay for USPS Priority Mail service, there is no guaranteed time in transit for this service with the Post Office. Your order was processed before all the other orders placed with Budget or Free shipping options. It appears that there was an additional day in transit that USPS does not account for. We encourage customers to contact us if they have any questions regarding the shipping options or if they have specific in-hands needs. We will always try to accommodate.
FrankK
Easy online ordering, delivery. Accurate engraving
Response from Medisave US LLPApr 29, 2024
Thank you for your order and your kind review.
Allana C.
The transaction was seamless and the shipping was immediate and received quickly. The product meets need and I’m grateful for it. This particular accessory for the master cardiology stethoscope is not widely available so thank you.
Response from Medisave US LLPApr 29, 2024
We are glad that you were happy with your purchase. Thank you for the kind review.
Tonya C.
Great communication and customer service. My package arrived quickly as well.
Response from Medisave US LLPApr 29, 2024
Thank you for your order and your kind review.
James D.
Very small engraving on stethoscope.
Response from Medisave US LLPApr 29, 2024
We're sorry that you were not completely satisfied with your order. Unfortunately, we have only a limited space within which to engrave. Recent changes to Littmann's stamp have further reduced our engraving field. The more characters (including spaces and punctuation) the small we have to make the engraving in order to avoid hitting Littmann's stamp.
