McGee & Co.Reviews of mcgeeandco.com

The item was a simple clock. It got pushed back almost two months for delivery. Then when it arrived it was defected.

So happy to finally be able to order from McGee&Co in Canada! I love both of my items! They came quickly and in good condition, I look forward to ordering again soon. Shhhhhh don’t tell my Husband 😉 ( I think he’s on to me)

I am still waiting to hear back from customer service (1 week now) on how much I will be charged for return shipping of a rug that did not match the description as given on line (gold and purple and was described as taupe and blue-grey) It will not work in my home. I called to request shipping fee be waived since color-way was so different than described and was told they could not, even though I was willing to order another rug in its place. There’s a lot more to the story with rug # 2/ rug swatches I won’t go in to, but at this point I have been very disappointed with customer service at McGee and Co. I had several furniture/decor items earmarked for my family room and feel it may not be wise if an item(s) don’t work out.

Learn from my mistakes, don’t purchase from McGee & Co. Wrong sofa delivered. Had to contact company over 15 times (and continuously over 3 months) to finally be refunded when it became clear the company was unwilling/unable to give me an answer regarding a replacement. I had to file a complaint with Utah’s Consumer Protection Bureau and the Better Business Bureau in order for the company to respond to my concerns. Company offered no discount for my time spent trying to rectify the matter or their mistake. The most evasive and poor business practices I’ve experienced. Upper management is unconcerned with treating customers ethically or considerately.

I’ve generally liked the items I’ve purchased. Prices are high but good quality so it can be justified, sometimes. But shipping is….SLOW. Takes forever. I’m writing this review before I even received my order.

love the products - but service (not the people) was not so great. Super late getting products shipped. Then shipped an incorrect item. The final product came so late I forgot I ordered it! But not a CS team issue - they are just the messengers doing the best they can! I'll give it another try...but need to step up logistics!

I loved this rug. I had seen it on Instagram and thought it was perfect for my space. Then I saw a pic someone else had posted and the colors looked way different, because it was in a hall without any lighting. I ordered the swatch and that gave me piece of mind to go ahead and place the order. Then it went on sale! Needless to say I LOVE it. The Ellington has soft warm browns and some peach. Beautiful for all year. Came packaged beautifully. Thanks McGee and Co.!

The stools are beautiful, but they are the very uncomfortable. Not practical for sitting! The foot rest is too low and there is a 90 degree angle on the chair part that cuts into your thighs. No returns allowed so pretty disappointed overall. Would NOT recommend.