Mayo ClinicReviews of mayoclinic.org

Only booking certain insurances, my wife needs care, they turn a blind eye, pathetic, yet they continue to ask me for donations

Being an established patient of Mayo Clinic in Richester, am extremely impressed by the best customer service in general! From the main gate up to the specialist doctor its superb! Am treated as the only patient they have! Their congenialty, timely care, patience and politeness are outstanding! My health provider dr. Rebecca Stoll is the super star and ideal example of Mayo Clinic ! Dr. Stoll is exceptional in her professionalism, caring, support, follow up and endless patience! Thank you Mayo Clinic for your recruiting the best staff!👏

We had a appointment and it got canceled last minute in Rochester mn

Dr Raymond Pak, Head of Urology at Mayo Jax, is as good as it gets in Florida, but getting to him for timely care is next to impossible at Mayo Jacksonville, and I am writing this as an established patient of Dr Pak's and as a patient of Mayo in general since 2010. Mayo Jax Urology Dept has created a firewall of young people in the form of PA's, NP's, and staff at the appointments desk, and they make a lot of mistakes, are very very slow to respond, can be disrespectful, and a few of them speak with authority and power that they do not possess -- as if they are the owners of Mayo Clinic and the customers' care and concerns are optional to them. It is a disgrace. Mayo Phoenix/Scottsdale was absolutely not like this. Jacksonville urology admin/appointments staffers need to be replaced with professionals who can at least pretend that the customers' appointments, concerns and timely, error-free communications matter to them. Set your expectations very low if you choose to trust them with your care. Otherwise, avoid.

Avoid Mayo Clinic Women’s Health Clinic at all costs. There are better options. Providers do not listen to the patient and as a patient I felt bullied during my visit. Never have I experienced conduct from a provider as I have at the Women’s Health Clinic. Mayo Clinic is not what they used to be.

I've had several bad experiences with the doctors and nurses at the Mayo Clinic in Fairmont, MN. I've had a doctor who never filled critical medications when they needed to be filled. I've been treated like less of a person just because of my income stature. I think this clinic like a lot of others is only concerned with healing the rich. I've also been prescribed dangerous mixtures of medications which led to severe complications. Because of this clinic I now have a hard time trusting any doctors.

Per my father’s Death Certificate and Mayo's Clinical Notes of each of the 4 Mayo doctors (Boniface, Mayo, Brumble and Roy) who treated my father after the June 14, 2021 biopsy performed by Dr. Massimo Raimondo, it was Raimondo's errant biopsy that caused my father’s death. Raimondo performed what should have been a very routine Endoscopy Ultrasound and biopsy of a small mass near my father’s pancreas they were 95% certain non-cancerous. Raimondo "accidentally" biopsied his repaired aortic aneurysm which caused bacteria to enter his bloodstream that quickly turned into sepsis and after 3 weeks of unbearable pain and gradual, horrifying deterioration and loss of all bodily functions and use of extremities, he passed away in a hospice on July 12, 2021. The errant biopsy was the fatal failure by Mayo staff, it was not the only one. Here are the top 3 of many: 1) Unconscionable communications - the first communication to my father and his wife of 67 years one day after ER admittance on June 20, 2021 following the errant biopsy was not a diagnosis nor treatment plan from his doctors, it was Mayo’s hospice group requesting which hospice center my father should be sent to. The next day Dr. Mayo says that communication was premature, then over the next few days - Dr. Brumble tells the family the plan is to discharge my father tomorrow to hospice, then Dr. Mayo indicates the possibility of home care with antibiotics, then Dr. Roy says he can be discharged home 7-14 days after a clear blood culture to take antibiotics at home, then a nurse practitioner says the plan is to discharge him tomorrow for hospice, then Dr. Roy again says he can be discharged home 7-14 days after a clear blood culture, then beginning on June 29, no communication of any kind from the doctors that were treating him and the family is left with the unspoken realization Mayo has abandoned Leslie and must make hospice arrangements. 2) Inhumane pain management - my father was forced to endure multiple episodes daily that would last up to 4 hours of intolerable level 10 pain with elevated fever, heart rate and uncontrollable shaking. It took 30-45 minutes before any pain medication was administered due to their archaic and inhumane 6-step internal procedure to slow-walk its way through 4 different staff members. My father could feel the episode coming on and we would beg the Mayo staff to start the process or be prepared to - to no avail. 3) Abandonment - the 3 doctors responsible for his care (Mayo, Brumble and Roy) completely abandoned him after week 1 of 2 he spent in Mayo he** - not 1 of the 3 Mayo doctors made a single visit to see my father or speak to his family the 2nd week after daily visits 1st week as they were certain his death was imminent and they wanted to distant themselves from a dying man. During his 1st week at Mayo, a senior nurse asked my father if he wanted to continue treatment (living). After an immediate yes, she asked again if he was sure. Unconscionable!! A Kepro (the outsourced quality of care investigative company for Medicare) review by 2 medical experts concluded Mayo’s quality of care for my father’s pain management “did not meet all applicable professionally recognized standards of health care”. As a result, Mayo was required to enroll in Kepro’s Quality Innovation Network Quality Improvement Organization to educate Mayo’s staff in pain management proper drug choice, dosages, frequency and timeliness of drug administration, method of administration, etc. This was akin to sending this supposedly esteemed clinical staff to take an equivalent of a college level 101 class in pain treatment. The Dept of Health Investigative Unit conducted an investigation into Raimondo's errant biopsy and referred findings to the Prosecution Unit. Prosecution investigation did not dispute Raimondo’s errant biopsy killed my father but no evidence of procedure not followed - "Accidents happen."

If you're not white and wealthy don't bother going to the Mayo clinic they're not interested in you.