maxrebates.comReviews of maxrebates.com

Response from maxrebates.comMar 7, 2024

Hi there, We're truly sorry to hear about your experience. Rest assured, all emails from our valued customers are promptly attended to and placed in our queue for assistance. Providing top-notch customer service and satisfaction is our priority. If you haven't received a response, there may have been a mistake in the email address. Please try sending your email to [email protected] to ensure it reaches us. Could you kindly explain the issue you encountered with your account? This will help us assist you effectively. We eagerly await your reply or email. Best regards, Kim, Maxrebates Customer Service Representative Additional response in line with this review. Dear Valued Customer, Thank you for your response. After conducting a thorough check in our system, we discovered that your review does not align with our records. It appears that one of our representatives promptly assisted you and provided guidance on resolving your issue via email in March 2023. Contrary to your review indicating multiple emails sent over the past four months with no response from our end, our system indicates no such correspondence received from you during that period. Please refer to my previous email where I outlined the steps for adding or changing your PayPal account to facilitate the withdrawal of your earned cashback. Should you have any further inquiries, please feel free to reach out. Best regards, Kim, Maxrebates Customer Representative