maxrebates.comReviews of maxrebates.com

Response from maxrebates.comJan 4, 2024

Dear customer, We are saddened to hear this from your experience. May I know what was your name or your account information for me to check further this concern of yours? Our goal is to make sure we provide you with a great customer experience. I will be checking this for you and give you clarification on the order you made, we also would like to set proper expectations that we only follow the merchant's provided information to us. Promotion rates also change from time to time and this always depends on when the merchant ended any running promotion. I will wait for your response, so I can better assist you with this. Respectfully yours, Kim MaxRebates customer support Hi Dear customer, I am sending you this response hoping that you could send us an email or make a reply with this. We haven't heard anything back from you and we wanted to investigate this issue you encountered. We are deeply sorry for the limitation that we can provide to you right away. Hope you can respond for us to resolve this and make you satisfied with our service. Respectfully yours, Kim MaxRebates customer support

Response from maxrebates.comDec 5, 2023

Hi Dear customer, We are saddened to hear that you were not assisted by our customer support. Upon checking with our system all emails that we received were assisted accordingly. Will you be able to provide the email address you have used to send us an email for inquiry? Or perhaps send us an email again. We are more than happy to assist you with your account. We will wait for your response about this matter. Regards, Kim MaxRebates customer service

Response from maxrebates.comSep 28, 2023

尊敬的用户， 感谢您向我们反馈此问题，很抱歉给您带来任何不愉快的体验。 MaxRebates一直很重视提升用户的满意度。 通过搜索您的名字，我们没有找到任何邮件沟通记录，无法核查您的具体问题。 如果您还有任何疑问，请联系[email protected]，我们将尽力为您解决。 感谢您的支持与理解！

Response from maxrebates.comNov 13, 2023

Hi Gaurav, We are saddened to see and read your updated review with Maxrebates. I believe one of my colleagues was able to discuss to you via email how cashback works, how cashback can be earned, and how cashback can be withdrawn. The cashback amount of your account will be in pending status and making withdraws is prohibited not unless you have reached the minimum amount of cashback that should be earned for 10.00. Your account does not reach the minimum cashback amount required to make a withdrawal. We encourage you to make more orders and earn more cashback for you to qualify and can make withdrawals. I hope this answers and explains your concern, we make sure we provide a prompt response and good service to our beloved users. Best regards, Kim MaxRebates customer success specialist