Mark
The Dr was friendy and everything to…
The Dr was friendy and everything to date has been well organized and efficient.
Response from MaximusFeb 7, 2025
Thanks Mark, we appreciate your support.

Maximus is a mission-driven peak performance medicine company providing men and women with clinically proven therapies to optimize hormonal health, energy, and vitality. Through telehealth consultations, personalized treatment plans, and fast discreet delivery, we make it simple to access the care you need from home. Our programs are grounded in science and supported by a community of people committed to looking, feeling, and performing their best — at every stage of life. Whether you're addressing testosterone, metabolic health, or overall wellness, Maximus is your partner in long-term health optimization.
Maximus (maximustribe.com) has 1,025 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Mark
The Dr was friendy and everything to date has been well organized and efficient.
Response from MaximusFeb 7, 2025
Thanks Mark, we appreciate your support.
B M.
I tried the Maximus oral testosterone protocol for over six months. During the time my testosterone actually dropped to a lower reading than when I started. My bloodwork was always drawn consistently at the beginning of the day, prior to eating or medicating. I always made sure to consume at least 35 grams of fat when taking the testosterone supplements and I repeatedly made that abundantly clear in numerous emails. Communication was typically delayed and challenging with the company, many times taking several days to receive a response. When I recently notified the company that my latest testosterone levels were lower than when I started the program, the pharmacist first responded with a cut and paste response - "make sure you eat 30 grams of fat". I was experiencing internal pain and my primary care physician only suggested that it could possibly be from the testosterone medication. Rather than being concerned for my wellbeing, the pharmacist mocked my primary care physician for even suggesting such a thing. Yet, I would suggest anyone reading this research all of the possible side effects of oral testosterone on their website or more credible websites. I notified the company that I wouldn't be renewing my prescriptions numerous times, yet they went ahead and fraudulently charged my card anyway. Poor communication, a rude pharmacist, and a general sense of complete disregard and disorganization. With so many great companies out there in this space, I wouldn't recommend this company to anyone. It felt like one giant money grab to me. Prior to starting treatment, my free testosterone was 63.4. Six months later, and after spending over $2,000 on medications, my free testosterone dropped to 45.5. In response to your responses and as I repeatedly mentioned to your team, each time I had my blood drawn I did so on an empty stomach first thing in the morning. Why would my labs have declined over the period of time I was taking your supplements? The answer can’t be because I didn’t medicate for one morning. As it relates to my credit card being charged, in an email dated January 21st I made it clear I was no longer interested in your products. I further reminded you in a follow up email days later. Yet, you still went ahead and processed a credit card charge without my authorization in early February. I’d call that either an unauthorized change or a fraudulent charge. Please don’t try to twist it like I did something wrong. I’m relieved to be moving on from doing business with you and hope that by staffing up properly you will mitigate disgraceful experiences like mine.
Response from MaximusFeb 5, 2025
Hi Barry, Your testosterone levels were low because, as you mentioned in your review, your bloodwork was conducted before taking your medication, rather than after, as outlined in the instructions that come with your medication. This testing method does not accurately reflect the medication’s efficacy. Our oral TRT is absorbed through the lymphatic system, bypassing the liver, and there is no evidence linking it to internal pain. While we acknowledge your primary care physician’s concerns, diagnosing without relevant lab work can lead to inaccurate conclusions. We recognize that our response times were delayed in recent weeks and have since expanded our support team, bringing our median response time to under 11 minutes. Regarding your subscription, there was no fraudulent charge—your renewal was processed because it was not canceled through your dashboard, which is readily available via the settings tab of your account. Maximus
David C.
Maximum offers outstanding products, and I would highly recommend them to anyone looking for this type of product. The quality exceeded my expectations, and the customer service was top-notch—responsive, helpful, and truly committed to customer satisfaction. The entire experience was smooth and hassle-free. If you're considering making a purchase, you won’t be disappointed!
Response from MaximusFeb 5, 2025
Thanks David. We appreciate the positive feedback and are glad to have you in our community.
Khulood A.
In the first month, I received a full four doses of 5mg weekly as prescribed. However, in the second month, I was supposed to take 7.5mg weekly for four weeks, but the last dose they sent was only 5mg instead of 7.5mg. In the third month, I was supposed to take 10mg weekly for four weeks. Instead, they sent me only three doses of 10mg, and the fourth dose was just 1mg. I decided to cancel my account because I wasn’t happy with the results of the medication and was experiencing itching at the injection site. However, I contacted the company to address the issue of receiving incorrect doses, which I had already paid for. Shockingly, they tried to blame me for not taking the medication correctly! Meanwhile, my brother faced the exact same issue with them, but they resolved the problem for him because he remained a member. Initially, they even told me they didn’t have 10mg doses available and only carried 5mg doses. Thankfully, I kept the medication bottle, which clearly shows the correct dose along with the doctor’s and company’s name. This entire experience has been extremely frustrating and disappointing.
Response from MaximusJan 29, 2025
Hi Khulood, All prescribed medications include precise instructions on how to measure and administer the correct dose using an insulin syringe. Our records confirm that the prescriptions were issued correctly. Additionally, we contacted the pharmacy, who verified that the medication was dispensed exactly as ordered. There were no discrepancies between what was prescribed and what was shipped. We understand that medication instructions can sometimes be misinterpreted, which is why our team is always available to provide guidance. While we regret any confusion, all documentation confirms that the correct medication and dosages were provided. We remain committed to patient care and encourage anyone with concerns to reach out to us directly for assistance. Maximus
Daniel
Maximus Tribe has truly set the gold standard for customer service. When I urgently needed my medication, they went above and beyond to ensure I received it despite facing supply chain challenges. Their team left no stone unturned, working tirelessly to overcome obstacles and keeping me informed every step of the way. The consistent communication and genuine care they demonstrated made a stressful situation so much easier. Maximus Tribe’s commitment to their customers is unmatched, and I’m incredibly grateful for their swift and exceptional service.
Response from MaximusJan 29, 2025
Thanks Daniel, we make every effort to deliver a white glove support experience and are glad to hear it comes across.
Alex
Summary - I am here with no lab results a week after submitting them, I have no response on how to login to see my results since it's not on the maximus website, and I was overcharged $150 for an additional test kit that I never wanted. How it all started - I wanted to order the test kit just for my baseline numbers, without actually committing to starting TRT. I was charged $99 but received no confirmation of the order. I assumed I had to fill out the TRT questionnaire (which I only partially completed) to receive the results. Instead, I was charged another $150 for another test kit. Customer service did not understand and said the sale was final. To make it worse, it's been a week and I can't see my results. Maximus is supposed to send a link to another portal for the results. Since this is a lab-only order and not their traditional TRT, they somehow lost the process to send the link. I have requested this link to no avail. Since I am not a monthly repeat customer, I am guessing they simply don't care. Which is the wrong approach because I was considering enrolling with them. Overall this is a complex process, you have to wait hours/days to actually talk to someone, and then they don't provide much help when you do finally get ahold of them. There are tons of other TRT providers that make it seamless, which I will be switching to. Update - since posting on here, Customer Service did reach out and refund me for the $150 extra test kit I never ordered. They also posted the results online. However, the lab completed testing on 1/16 per the paperwork and the results were not posted until 1/22. That delay seems odd. As a result of their responses, I have changed my rating.
Response from MaximusJan 23, 2025
Hi Alex, We apologize for the rough start and appreciate you being so fair as to update your review to reflect our efforts in resolving this matter. The delay in uploading your lab results was caused by a bug that our engineering team is actively addressing. We care about every patient we have the opportunity to work with and are grateful to be included in your health optimization journey regardless of the price point of the protocol you choose. We hope to earn back your trust. Maximus
Trillion
The enclomiphene/preg protocol seems to be working very well. The blood test is simple and at home. Pharmacy is getting out shipments in a timely manner.
Response from MaximusJan 23, 2025
Thanks for sharing your experience.
Chris C.
I’m been on the testosterone and blood flow protocols for over a year now and am pleased with the results. The fact that there is direct medical supervision is why I chose Maximus. The treatments aren’t cheap, but the results are worth it. The various medications are listed with my primary care physician, and routine bloodwork confirms there are no adverse side effects.
Response from MaximusJan 23, 2025
Thanks for the thoughtful review Chris. We're glad to have your support.