AG B.
Great service
Great service! Super timely and responsive.
Response from MaximusFeb 21, 2025
We appreciate the kind words.

Maximus is a mission-driven peak performance medicine company providing men and women with clinically proven therapies to optimize hormonal health, energy, and vitality. Through telehealth consultations, personalized treatment plans, and fast discreet delivery, we make it simple to access the care you need from home. Our programs are grounded in science and supported by a community of people committed to looking, feeling, and performing their best — at every stage of life. Whether you're addressing testosterone, metabolic health, or overall wellness, Maximus is your partner in long-term health optimization.
Maximus (maximustribe.com) has 1,025 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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AG B.
Great service! Super timely and responsive.
Response from MaximusFeb 21, 2025
We appreciate the kind words.
Colton J.
I was under the impression that I was getting a TRT pill, and that I would be charged monthly. I was charged up front for several months along with getting over priced multi vitamins along with thyroid medication. I informed the "Doctor" that I never once experienced any benefits from the products. Update 2/26/25 After I left the above review I received a call from Management, I explained my experience with customer service and they inquired how they could make this right. I explained to them that I tried to cancel and get a refund when I realized that what they were sending me is not what I was under the impression to receive, I requested that they refund me for the months that I was charged after I had called customer service and requested a refund. They refunded me a partial refund which I found to be a good compromise. I appreciated the management team working with me, I informed them I wish they would have done so at the initial contact rather than waiting till I initiated a poor review.
Response from MaximusMar 6, 2025
Hi Colton, We appreciate you taking the time to share your experience and for working with our team to reach a resolution. Transparency is important to us, which is why each of our treatment protocols has its own dedicated webpage with clear details about what’s included. This ensures that every patient understands what they’re signing up for before making a purchase. In your case, you selected a quarterly subscription rather than the available monthly or annual options, which is why you were charged for multiple months upfront. Additionally, our records show that you were never prescribed thyroid medication as part of your treatment. We’re glad we could find a fair resolution and that you appreciated our follow-up.
Harry R.
So far everything is going smoothly. I am about 3 weeks in. I have noticed that I have much more physical energy. My body isn’t constantly tired and aching. I have lost about 10 lbs. I am trying to lose weight and get in shape. I definitely feel more energy in the gym and at home. Sex drive is climbing up like it used to be. Maximus has been quick and easy to work with.
Response from MaximusFeb 21, 2025
Thanks for sharing your experience Harry, we're glad to be included in your health optimization journey.
Victor C.
I subscribed to MaximusTribe, expecting consistent monthly deliveries of one of their products. Unfortunately, throughout an entire year, I received only 4 shipments despite being billed every single month. Upon noticing this significant discrepancy, I contacted their support through their chat system. Initially, I received an automated response that simply stated it was a subscription service and would continue charging until canceled, completely overlooking my issue of missing deliveries. When a human representative responded, I was offered 3 months' worth of the product to compensate for the 8 months of missed deliveries. At this point, feeling dissatisfied, I chose to post a review about my experience. Following my review, another representative from MaximusTribe quickly reached out, again offering the same compensation. I explained clearly that the core promise of their service—regular monthly delivery—had not been fulfilled. Thus, charging me for months without providing the product was unjustifiable. Recognizing my concerns, the representative escalated the issue internally. The very next day, they acknowledged the oversight and refunded me the charges for all 8 missed deliveries.
Response from MaximusFeb 21, 2025
Hi Victor, We are not a scam, we are a subscription service. You are charged monthly unless you cancel, which is easy to do via the "settings" tab of your Maximus account. Simply complete the questionnaire that was emailed to you in December and we'll gladly provide the orders you've paid for. Maximus
Steven
Boring as hell
Response from MaximusFeb 13, 2025
We are unable to locate you as a customer of ours. We've submitted a request for contact information so we're able to connect and address your concerns.
Giles B.
Customer service has been great. I had a couple questions and got an answer almost immediately. My medications are shipped on time and everything is going well.
Response from MaximusFeb 21, 2025
We're glad to hear it.
Derek N.
After only two weeks of starting my protocol, and struggling with low testosterone for the past six years, I feel the most vital I have felt in a long time! I’m excited to continue making progress and for the convenience to be able to do well tailored therapy remotely.
Response from MaximusFeb 21, 2025
We're glad to hear you're achieving the results you deserve.
Casey
Great products works as advertised
Response from MaximusFeb 21, 2025
Thanks for the positive feedback.