customer
Great product
Great product. Helpful customer service
Response from MaximusJan 16, 2026
Thanks for the feedback. We're glad the product and service have been solid for you.

Maximus is a mission-driven peak performance medicine company providing men and women with clinically proven therapies to optimize hormonal health, energy, and vitality. Through telehealth consultations, personalized treatment plans, and fast discreet delivery, we make it simple to access the care you need from home. Our programs are grounded in science and supported by a community of people committed to looking, feeling, and performing their best — at every stage of life. Whether you're addressing testosterone, metabolic health, or overall wellness, Maximus is your partner in long-term health optimization.
Maximus (maximustribe.com) has 1,025 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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customer
Great product. Helpful customer service
Response from MaximusJan 16, 2026
Thanks for the feedback. We're glad the product and service have been solid for you.
Andrew
I'm still waiting for my labs to be posted and the company says allow up to 3 days to process labs but yet my labs have not still been processed. I have not had a positive experience with maximus. I pay alot of money for them to act like this. I will sue maximus for lying to it's customer's if they don't respond with my labs today.
Response from MaximusJan 16, 2026
We've used Trustpilot to request more account information to locate your account. Please provide those details so we can look into your lab results and address your concerns.
Jeff W.
Great customer service....had to adjust my delivery schedule and they were all over it. To questions...just made it happen
Response from MaximusJan 16, 2026
Great to hear the team handled your adjustments quickly, Jeff. We appreciate the feedback.
Dana J.
Updated Review: I want to provide an update after my initial experience. While I was very frustrated by the lack of communication and inability to get a resolution at first, a manager eventually reached out to me directly to address my concerns. Once the manager became involved, the issue was resolved quickly — my prescription was resent to the correct pharmacy, and I received my order the very next day. Although the initial process was disappointing and stressful, I do appreciate the manager’s follow-through and responsiveness. Improved proactive communication earlier on would have made a significant difference, but I’m glad the issue was ultimately corrected and that my concerns as a client were taken seriously. Original Review: Not off to a good start. Signed up on 1/6/26 for the microdosing of Tirzepatide . Approved that day and rec'd message "Our pharmacy partner will fill your Rx within the next 2 to 3 days. From there, your order will ship and reach you in 3 to 5 days." One week later and zero communication as to the status of the shipment, so I reached out to Customer Service and was informed the following: "As per checking, it seems that the doctor sent the prescription to the wrong pharmacy who does not compound this. The customer support team is not able to assist with prescription requests or medical questions. They can only be addressed by your Maximus clinician. As a one-time courtesy, I have forwarded your request to the care team. Please note that your care team will handle this behind the scenes and you will not receive a direct response unless further information is needed from you. Our customer support team will not have updates on the status of clinical requests. For all prescription and clinical questions moving forward, please use the Messages section of your Maximus Dashboard to communicate directly with your Maximus clinician. This ensures you receive accurate medical guidance and faster response times from the appropriate team. Important: If you are experiencing life-threatening side effects, please call 911 immediately." I also sent a message to the clinical care team and haven't received a response. At this point, I'm in the dark about my prescription being processed, yet my credit card has already been charged.
Response from MaximusJan 16, 2026
We apologize for the experience with your initial order. A manager has reached out to you directly to address everything and get this resolved. Please respond so we can move forward with a solution.
Daniel S.
I have been on 100s of flights in my life, and I was never able to fall asleep. But in the two recent ones, I was. The differentiator was the oxytocin. Ever since i got on it, I can fall asleep at will any time of the day. And my nighttime sleep is wonderful. Oura tracks my deep sleep at 1.5 hours consistently and a sleep score of ~90 when i was on 70s with a deep sleep <1 hour consistently before. And it helps outside sleep too. Keeps me in a really good mood.
Response from MaximusJan 16, 2026
We're glad to hear the oxytocin has made such a noticeable difference for you, Daniel. Better sleep quality and improved mood are exactly the kind of results we aim for. Thanks for sharing the details about your experience.
joseph G.
I was suffering from low T symptoms, low energy, low libido, poor exercise recovery, stubborn fat. Maximus Tribe was awesome thru the whole process. Easy at home Lab test. Easy communication with medical professionals. Seamless delivery and follow up. Now On Topical TRT + Enclomiphene and Multivitamin, all symptoms have been resolved and no noticeable side effects. went from (total T of 340 to 1457) ( free T 66 to 402) Not only is the product and staff great but there is a thriving online community and chat room that you can go to for discussion, motivation, and even Ai assistance to better understand things and ask questions.
Response from MaximusJan 16, 2026
We appreciate the detailed feedback, Joseph. Those are incredible results, and we're glad to hear you're feeling so much better. It's great that you've found value in both the protocols and the community support. Thanks for sharing your experience.
Danny J.
The products I am on are working extremely well for me. Communication with the company is easy, and they are responsive.
Response from MaximusJan 16, 2026
We're glad the products are working well for you, Danny, and that communication has been easy and responsive. Thanks for the feedback.
Soledad J.
Fantastic program. Smaller dosage helps with side effects a larger dose caused like hair loss. Think this program will be better in the long run. Thank you all!
Response from MaximusJan 16, 2026
We're glad the adjusted dosage is working better for you, Soledad. We're confident this approach will serve you well long-term. Thanks for sharing your experience.