As
Outstanding customer service
Outstanding customer service. Especially Dr. James and Juan JC.
Response from MaximusJan 23, 2026
We're glad Dr. James and the team have provided great support. Thanks for the feedback.

Maximus is a mission-driven peak performance medicine company providing men and women with clinically proven therapies to optimize hormonal health, energy, and vitality. Through telehealth consultations, personalized treatment plans, and fast discreet delivery, we make it simple to access the care you need from home. Our programs are grounded in science and supported by a community of people committed to looking, feeling, and performing their best — at every stage of life. Whether you're addressing testosterone, metabolic health, or overall wellness, Maximus is your partner in long-term health optimization.
Maximus (maximustribe.com) has 1,025 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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As
Outstanding customer service. Especially Dr. James and Juan JC.
Response from MaximusJan 23, 2026
We're glad Dr. James and the team have provided great support. Thanks for the feedback.
John Paul J.
The company does a great job of setting you up with real doctors that give you actual advice, the prices can be a little high but from my experience still worth it considering how much you get out of it. The monthly blood test are dang near 100 percent accurate which is amazing that way im able to get my medication and see real time results in front of me.
Response from MaximusJan 23, 2026
We appreciate the detailed feedback, John Paul. We're glad the doctors have been helpful and that the blood tests are giving you the accuracy you need to track your progress in real time. Thanks for sharing your experience.
Lou
responsive
Response from MaximusJan 23, 2026
Thanks for the feedback, Lou.
ROBERT E.
The trt cream is working great with the enclomiphene. Before I was struggling so much going to work could not even workout my whole body was hurting. Now my body feels good able to work a lot better now and finally able to work out again it’s been years feeling a lot better able to do things on the weekends
Response from MaximusJan 23, 2026
That's fantastic to hear, Robert. Going from struggling at work and being unable to exercise to feeling good and getting back to workouts is a huge shift. We're glad the protocol is making such a difference for you.
Atil E.
It’s been over three weeks trying to get a plan in place. A scheduled video call was canceled without any explanation, and there’s been no follow-up. If you value your time, be cautious—this experience has been a complete waste of mine.
Response from MaximusJan 23, 2026
A manager has reached out to you directly to address your concerns and work toward a resolution. Please respond so we can get this resolved.
Cindy R.
Paleo was so courteous and efficient, prompt and patient, with all my questions! I was a little sceptical about using Maximus, for my weight loss journey, but it’s great, so far! I may inquire on their other services for my well being. Sincerely, Cindy R
Response from MaximusJan 20, 2026
We're glad the team was helpful and patient with your questions, Cindy. It's great to hear you're feeling positive about your weight loss journey so far. Feel free to reach out if you're curious about any of our other protocols.
Nick G.
Have been working with Maximus for 8 months and found there staff to be very helpful, quick response times and follow up.
Response from MaximusJan 20, 2026
Eight months in and still getting great support says a lot, Nick. Glad the team has been consistently helpful and responsive. Thanks for sharing.
Mark
Absolutely terrible & unethical company. Maximus tribe continues to bill thousands of dollars after successfully cancelling months ago. Very challenging to contact them. Very rude. Their terms and services are predatory. Sign those documents at your own risk.
Response from MaximusJan 20, 2026
We've used Trustpilot to request more account information to locate your account and review the billing and cancellation concerns you've raised. Please provide those details so we can investigate this situation.