MaximusReviews of maximustribe.com

4.51,025 reviews
Hospital & Emergency
Santa Monica

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Maximus

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About Maximus

Maximus is a mission-driven peak performance medicine company providing men and women with clinically proven therapies to optimize hormonal health, energy, and vitality. Through telehealth consultations, personalized treatment plans, and fast discreet delivery, we make it simple to access the care you need from home. Our programs are grounded in science and supported by a community of people committed to looking, feeling, and performing their best — at every stage of life. Whether you're addressing testosterone, metabolic health, or overall wellness, Maximus is your partner in long-term health optimization.

Maximus (maximustribe.com) has 1,025 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.

Also known as: maximustribe.com
Website: maximustribe.com
Category: Hospital & Emergency
Location: Santa Monica
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 88% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Maximus reviews

1,025 approved reviews, newest moderated first

Victtor
May 17, 2024
I like the products and services
I like the products and services
Response from MaximusMay 24, 2024
Thanks, we appreciate the feedback.
Matt B.
May 17, 2024
They continue to impress
They continue to impress; have been a customer for 8 months or so, and the customer support continues to get better. Well worth the investment.
Response from MaximusMay 20, 2024
Thanks for the positive feedback Matt.
Harold K.
May 17, 2024
High energy
I was a little worried at first with putting out over a thousand dollars for the year, but after I got through the initial process and things got started and my medication started kicking in I was very happy. My energy is up, my mood is better and I feel great.
Response from MaximusMay 20, 2024
Thanks for sharing your experience Harold. We're grateful to be included in your wellness journey.
Thomas C.
May 15, 2024
Confidence!
I would say your company is very well organized, and prompt….you respond to messages in a timely manner!
Response from MaximusMay 15, 2024
Thank you for the kind words Thomas.
Daniel H.
May 14, 2024
The medicine works- Access to Support is not great.
The medicine works. The online Dr. is good. They have missed some shipments of supplements but fixed it when I brought it to their attention. The ONLY way you can reach them is by leaving a message on the online chat. There is NO live phone support. So be sure and take that into account. They tell you it may take 24 hours to get back to you. Update: Maximus Tribe came back and corrected me. I did not know this information. Now you do to! Our phone number is (213) 770-0629 and our email address is support at maximustribe.com.
Response from MaximusMay 15, 2024
Hi Daniel, Thank you for your feedback. We are glad to hear our team was quick to fix shipping errors. It's important to clarify that we offer support via phone, chat, and email. Our phone number is (213) 770-0629 and our email address is [email protected]. Maximus Tribe
James M.
May 14, 2024
I still haven’t received my meds
I still haven’t received my meds, they shipped them to the wrong address and then made me take another blood sample and I’m still waiting… going on 90 days and nothing, kind of hard to be impressed.
Response from MaximusMay 14, 2024
Hi James, We're sorry to hear your experience is not going as planned. We did not send your medication to the wrong address, but rather provided you the wrong tracking ID. We apologize for the error and have coached the CS rep you were in contact with. We know the delay of submitting labs is frustrating, but labs are clinically necessary as patient safety is of the utmost importance to us. In reviewing the root cause of the issue, you took a month to respond to the doctor in March to switch to Oral TRT. It's important to respond in a timely manner and return tests on time because the doctors can't prescribe without your consent and bloodwork. The good news is that once you send back your tests and the doctor deems you're eligible, you should be good to go. Thanks for your cooperation in helping the doctors help you. Maximus Tribe
Mighty S.
May 10, 2024
A+ on customer support.
Mickler and the team went above and beyond to make sure i got my labs and my prescription in time before my work travel. rapid communication & reply by the maximus team with any questions i had. A++ on customer support. (almost finished with my 1st protocol headed to 2nd month now)
Response from MaximusMay 10, 2024
We're glad to hear it. We care about our community and are grateful to be included in your health optimization journey.
jacob J.
May 7, 2024
Great customer service
Great customer service, fast response, any issues resolved quickly.
Response from MaximusMay 7, 2024
Thanks for the positive feedback Jacob.

MaximusReviews of maximustribe.com

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They continue to impress

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A+ on customer support.

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I like the products and services

They continue to impress

High energy

Confidence!

The medicine works- Access to Support is not great.

I still haven’t received my meds

A+ on customer support.

Great customer service