Maui JimReviews of mauijim.com

I bought a pair of Lighthouse sunglasses for $200 in June 2025, and the following month, the right temple broke on its own when I opened them. I sent them in for repair, but they took over 15 days to reply, telling me they didn't have the part and that I would have to wait an inordinate amount of time. I don't recommend anyone buy those sunglasses; they're super expensive and of very poor quality.

I had a beautiful pair of tortoise shell sunglasses. I got up shortly after buying and noticed that the left eye lens had what I would call two hairline fractures. I contacted this repair service, paid $104 and sent in the glasses. Three days after receiving the “fixed” eyewear, I went to wear them and they two cracks similar to what I’d asked to be repaired. They were now worthless and instead of going through the rig amoral of sending them back a second time, I threw them in the trash—right where my opinion of Maui Jim is at this point.

I bought my first Maui Jim's in the 1990's they really are the only sun glasses for driving, i have over the years bought another 2 pairs. a couple of weeks ago the lens go cracked, i emailed and asked if they could be repaired. i was informed by a very helpfull Julie they style had stopped production in 1999. but if i returned them i would get a discount on a new pair, I wish to add this level of service is second to none GREAT SERVICE, i will state again once you have used Mauijim's for driving you will not use any other sun glasses. Many thanks Maujim;s all staff have been a credit to you

Amazing service glasses repaired and returned within the week. Brilliant as usual

Maui Jim (UK) Ltd I recently brought two pairs of sunglasses with broken arms to Maui Jim’s repair service in Guildford UK. I’ve had both broken pairs for some time but never got round to having them fixed. They greeted me very politely, took my glasses, repaired them within 15 mins, and the service was free! Excellent service and they have secured me as a life-long loyal Maui Jim sunglasses customer.

She was friendly and helpful

Don’t buy Maui Jim. Been customer for years & after buying $300 glasses 3 days ago ,I bent over at the pool, they fell off and both lenses (mirrored orange/red) scratched & took off partial mirroring. Customer support offered me paying $75 for repair. No longer great quality.

I fell in love with a beautiful pair of non-prescription Jim Maui sunglasses… Not sure of the model number? But it was the clear frames and a reddish coating on the lens… Cost almost 300… After a month the screw came out… And my lens fell to the ground getting scratched… While trying to retrieve the lens, my glasses fell again creating a new scratch on the other lens… I find the lenses are pretty much useless and even though they say they are scratch resistant they are not I regret buying them I have since went to another model the Ray-Ban’s which own Jim Maui… they offered support but I still had to pay to send in the glasses, ridiculous.. just do better… there are better brands out there… I go out of my way to tell everybody I know not to buy these glasses