Maui Jim is a Peoria, Illinois-based manufacturer of sunglasses.
Maui Jim (mauijim.com) has 259 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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todd E.
I live on the Ocean. I know sunglasses! Bought my 1st pair of Maui Jim’s. A screw broke. I shipped them back. They were repaired but returned with scratches. I’m guessing it was in the shipping even though I packed it well. They probably take good care when it hits their shop. Who knows. I couldn’t solve it so back to Costas! Disappointing I loved the glasses.
Christine B.
I paid 289 dollars for a pair of Honi sunglasses and the nose piece fell off after 6 months. Maui Jim customer service sent me replacements and told me to get superglue and glue them on myself. So for this price point I would have expected at least the superglue to be enclosed with the replacement nose pads
James M.
I needed to update my prescription lenses in my Black Coral sunglasses. Glasses were sent out. MJ claimed that there is frame damage and they can't replace the lenses. I was not aware of any damage but they offered to replace frames at half price and I accepted. MJ says they will not return the "damaged" frames. I find this a to be a very suspicious practice.
Robert D.
I couldn't find the glasses I wanted on the Maui Jim UK website but after a quick email enquiry I placed an order with a local supplier. Having now received my new glasses I am very pleased with them. They look great on but sadly the spring weather in the UK has not, as yet, provided me the opportunity to wear them in anger. I have one major issue though & that is with the shockingly flimsy tri fold case. Given these glasses are in excess of £200. It seems Maui Jim have provided the cheapest case they can get away with. It's so flimsy I do not feel confident it will protect the glasses from being crushed or bent out of shape in a packed holdall. Must do better Maui Jim.
Danny U.
Used to love maui jim, got multiple shades repaired and they always just charged for lenses now recently the middle bridge breaks really easily and they charge $40 to fix that and refuse to cover for warranty. Their customer service guy was rude and unhelpful. 10+ years and over 30 pairs bought and now they decide to stop caring smh.
