Mat StoresAt Mat Stores we offer a wide choice of quality carpet, floor and surface protection solutions for the home and office at competitive prices. Our extensive range includes chair mats, indoor and outdoor door mats and anti-fatigue mats.
Mat Stores (matstores.com) has 694 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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MR RICHARD B.
Fantastic carpet gripper protector I'm the wheelchair user and it doesn't even move when I turn my wheelchair on it fantastic product
Response from Mat StoresSep 25, 2025
Thank you for your review. We are delighted to hear the mat is working well for your needs. Kind regards, Mat Stores
westpier
Had the mat a few weeks, cost about £50. Seems to be very good quality. Its sitting on a fairly cheap carpet but looks to be protecting it well. Soon got used to moving about on my computer chair. Only downside is slightly is watch your toes on the edges if barefoot, can be painful.
Response from Mat StoresSep 25, 2025
Thank you for your feedback. We are pleased to hear the mat is protecting your carpet as expected. Please let us know if there is anything else we can help with. Kind regards, Mat Stores
David
Good quality, but you need to be VERY careful when opening it, there is a warning. It springs open very violently even with some weight applied, it needs 2 people really. Beware!
Response from Mat StoresJul 10, 2025
Thank you for your review. It is very important that the unrolling instructions included in the box are followed to avoid any damage or injury. We are pleased to hear you are happy with the quality of the mat purchased. Kind regards, Mat Stores
sid
Saw what I wanted on Matstores. Brought it. It was delivered on time.
Response from Mat StoresJul 10, 2025
Thank you for your feedback. We are happy to hear you were pleased with the whole experience. Kind regards, Mat Stores
Azhar C.
Brilliant service from Bethany, who displayed care, consideration, and professionalism throughout the situation I faced. I needed to return a damaged item, which she replaced promptly and efficiently. She listened attentively, established the situation, and was courteous throughout. I greatly appreciate how she patiently responded to my many questions and addressed every concern promptly and effectively, ensuring my complete satisfaction.
Response from Mat StoresJul 10, 2025
Thank you for your feedback and kind words. We are sorry to hear an item was damaged, but we are glad this was dealt with promptly and resolved the way you expected. We will ensure this feedback gets passed on. Please do not hesitate to contact us if there is anything else we can help with now, or in the future. Kind regards, Mat Stores
H W.
very good fast service pleased with floor mat good quality would buy again
Response from Mat StoresJul 10, 2025
Thank you for your review. We are delighted to hear you are happy with your purchase and would buy from us again. Please let us know if there is anything we can help with in the future. Kind regards, Mat Stores
Kieron W.
Having bought quite an expensive floor mat for working from home and protecting new carpet, find the mat has split. Tried all methods of contacting including calling and trying each option which guide you without option to leave a voicemail, that’s ok but the secret would be to respond: they haven’t yet despite messages left. My recommendation is if it matters, don’t buy from Mats Stores,
Response from Mat StoresMay 29, 2025
Thank you for your review and we are sorry to hear your mat has cracked. We have reached out to you via email regarding this. We apologise you have not been able to get in touch via phone. Please feel free to reply to our email and we will be able to assist you further. We apologise for any inconvenience caused. Kind regards, Mat Stores
Bear
Seems like a high quality mat. Just what I needed for my thick carpet. A word of caution: it’s coiled like a bomb in the box. Be careful it jumps flat VERY fast.
Response from Mat StoresMay 29, 2025
Thank you for your positive review. We are pleased you are happy with the quality of the mat you have purchased. We do recommend everyone follows the unrolling instructions included in the box to avoid any injury. Please let us know if there is anything we can help with in the future. Kind regards, Mat Stores
