Mat StoresReviews of matstores.com

4.8694 reviews
Furniture Stores

Mat Stores

About Mat Stores

At Mat Stores we offer a wide choice of quality carpet, floor and surface protection solutions for the home and office at competitive prices. Our extensive range includes chair mats, indoor and outdoor door mats and anti-fatigue mats.

Mat Stores (matstores.com) has 694 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.

Also known as: matstores.com
Website: matstores.com
Category: Furniture Stores
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 40% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Mat Stores reviews

694 approved reviews, newest moderated first

Neil M.
Feb 3, 2025
Quick and accurate description
Quick and accurate description. Tx
Response from Mat StoresApr 10, 2025
Thank you for your feedback. We are delighted the mat was as described. Kind regards, Mat Stores
Darrell M.
Feb 1, 2025
Precisely what I was looking for!
The mat was thick and large enough to cover the entire area behind my desk. I can now roll from one end of the cabinets behind the desk to the other without having to reset my chair if I roll off of the mat. This is precisely what I needed. I do not have to force the chair to roll because the mat is too thin, allowing the wheels to sink into it. This mat is thick enough to prevent wheel sinkage.
Response from Mat StoresApr 10, 2025
Thank you for your positive review. We are pleased to hear you found a mat that fits your workspace and works for your requirements. Please do not hesitate to get in touch if there is anything we can help with in the future. Kind regards, Mat Stores
Mr Robert K.
Dec 16, 2024
Helpful advice, good product
Helpful advice. Good product
Response from Mat StoresJan 10, 2025
Thank you for your feedback. We are pleased you found the advice given helpful and you are happy with your purchase. Kind regards, Mat Stores
Peter M.
Dec 1, 2024
Great product
Great product, well packaged and delivered in good time. I was afraid my office chair might skate around a bit on a hard mat, but the textured surface is perfect. I'm sitting on it as I type this ;-)
Response from Mat StoresJan 10, 2025
Thank you for your review. We are delighted that the mat meets your expectations. Kind regards, Mat Stores
DAVID
Nov 2, 2024
No hassle
Straight forward from start to finish. Ordered, payed, delivered. Just what you want when shopping online.
Response from Mat StoresNov 26, 2024
Thank you for your feedback. We are pleased you received a "no hassle" service and things were straight forward and easy for you. Kind regards, Mat Stores
Graham T.
Oct 15, 2024
great product and delivered quickly.
great product and delivered quickly. Need to take care when opening the polycarbonate matt which is rolled up. This matt is very supportive, does not give way with office chair moving arround on it. Spikes underneath could be longer as it tends to move a bit on a medium pile carpet.
Response from Mat StoresOct 17, 2024
Thank you for your review. We are pleased to hear you are happy with the product and the speed of delivery. The grippers are designed to a specific length to keep the mat in place without causing damage to carpets. If they are any longer, over the time there is the risk of damage to both your carpet and potentially your subfloor. Longer grippers also pose a health and safety risk when transporting, unpacking and moving the mat. We apologise for any inconvenience. Kind regards, Mat Stores
Andrew S.
Oct 3, 2024
Quick service / good condition
I’ve used this store a couple of times now and have had a quick service both times and the mats turn up in good condition.
Response from Mat StoresOct 17, 2024
Thank you for your feedback and repeated custom. We are delighted you have received good service on both occasions. Please let us know if we can help again in the future. Kind regards, Mat Stores
Froggy
Oct 2, 2024
Awesome Customer Service and Product Selection
Customer service and communication is superior. I had questions and the representative responded quickly and even offered advice to help make a decision about the type of chair mat our situation required. Impressive variety of products offered!
Response from Mat StoresOct 17, 2024
Thank you for your kind words. We are delighted that customer service helped with your queries and dealt with your questions effectively and efficiently. Please do not hesitate to get back in touch if we can help again in the future. Kind regards, Mat Stores

Mat StoresReviews of matstores.com

About Mat Stores

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Mat StoresReviews of matstores.com

Mat Stores reviews

Quick and accurate description

Precisely what I was looking for!

Helpful advice, good product

Great product

No hassle

great product and delivered quickly.

Quick service / good condition

Awesome Customer Service and Product Selection

About Mat Stores

About these reviews

More in Furniture Stores

Atlanta Teak Furniture

Visit Furniture

Kilim Studio

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Mat Stores reviews

Quick and accurate description

Precisely what I was looking for!

Helpful advice, good product

Great product

No hassle

great product and delivered quickly.

Quick service / good condition

Awesome Customer Service and Product Selection