Mat StoresAt Mat Stores we offer a wide choice of quality carpet, floor and surface protection solutions for the home and office at competitive prices. Our extensive range includes chair mats, indoor and outdoor door mats and anti-fatigue mats.
Mat Stores (matstores.com) has 694 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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SG
Web site was easy to navigate and informative for choosing the right mat for our chair and flooring ( carpet). The timely updates related to shipping made the experience a 5 star.
Response from Mat StoresOct 15, 2025
Thank you for your positive review. We are delighted to hear you found the information on our website helpful. Please let us know if we can assist in the future. Kind regards, Mat Stores
ROBERT
Mat works, the bad part is the corners don't lay flat and it is easy to trip over.
Response from Mat StoresOct 15, 2025
Thank you for your feedback. We are sorry to hear the mat is not laying flat, please do not hesitate to contact us for us to assist you further. Kind regards, Mat Stores
Van
Ordering was easy. Product was what I expected and as described.
Response from Mat StoresSep 25, 2025
Thank you for your feedback. We are delighted to hear you found the ordering process easy and the product was as expected. Kind regards, Mat Stores
Keith F.
I ordered a mat for my office chair and while monitoring the delivery progress, I was suddenly told that it had been delivered. This was a bit odd, bearing in mind I work from home and my office door is literally next to my front door. The delivery driver very kindly took a photo of me receiving my delivery and signed it in my name. The only problem was, the person in the photo was of completely different ethnicity to myself. Anyway, I contacted Vicky at Mat Stores and she was very helpful and made it clear that one way or another they would solve the problem. As it turns out, the delivery driver dropped my package at a house that had a name, not a number and in the road off of my road, which also has a different name. So well done DHL.
Response from Mat StoresSep 25, 2025
Thank you for your review. We apologise for the issues you experienced with DHL, however we are glad you managed to locate the delivery and Vicky assisted you with this promptly and effectively. Please do not hesitate to get back in touch if there is anything we can help with in the future. Kind regards, Mat Stores
GS
I was very impressed by my experience buying from Mat Stores. They had the exact mat I wanted at a very competitive price. It was shipped quickly in a well-packed box that protected it completely, and I also found the aftersales communications from Mat Stores to be very responsive and impressive. Will definitely buy from them again :)
Response from Mat StoresSep 25, 2025
Thank you for your feedback and kind words. We are delighted that you found the product you required on our website at a good price. We are also pleased the customer service team responded to your queries promptly. We look forward to assisting you again in the future. Kind regards, Mat Stores
Mitch M.
Good product and on time delivery
Response from Mat StoresSep 25, 2025
Thank you for your review. We are glad the delivery arrived in good time and you are happy with your purchase. Kind regards, Mat Stores
MNGK
Amazing product. I have had other protectors a few times, and they keep getting cracked—this one is thicker and the best one I've had so far. Very pleased with the quality.
Response from Mat StoresSep 25, 2025
Thank you for your kind words. We are delighted to hear this is the best chair mat you have had and you are pleased with your purchase. Please let us know if we can assist with anything in the future. Kind regards, Mat Stores
Barry H.
Good product as described
Response from Mat StoresSep 25, 2025
Thank you for your review. We are pleased you are happy with the product you have purchased. Kind regards, Mat Stores
