Mat StoresReviews of matstores.com

4.8694 reviews
Furniture Stores

Mat Stores

About Mat Stores

At Mat Stores we offer a wide choice of quality carpet, floor and surface protection solutions for the home and office at competitive prices. Our extensive range includes chair mats, indoor and outdoor door mats and anti-fatigue mats.

Mat Stores (matstores.com) has 694 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.

Also known as: matstores.com
Website: matstores.com
Category: Furniture Stores
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 40% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Mat Stores reviews

694 approved reviews, newest moderated first

Gina
Dec 1, 2025
FANTASTIC
FANTASTIC - could not be happier with this deep carpet office chair protector mat ! WOW using it for over a week and it hasn't moved not even a little bit. THNAK YOU ALL FOR PRODUCING /SELLING A PRODUCT THAT DOES WHAT IT PROMISED ! Also super fast delivery - all round excellence !
Response from Mat StoresJan 13, 2026
Thank you for your feedback and kind words. We are pleased the mat has lived up to expectations and you are also pleased with the service received. Please let us know if there is anything else we can help with. Kind regards, Mat Stores
Tim H.
Dec 1, 2025
Right product delivered punctually
Product delivered punctually, and was what I needed.
Response from Mat StoresJan 13, 2026
Thank you for your feedback. We are delighted to hear your order arrived in a good time and was as expected. Kind regards, Mat Stores
occasional U.
Nov 13, 2025
on time
delivery as stated, right to the doorsteps, thank you : )
Response from Mat StoresNov 20, 2025
Thank you for your review. We are pleased the delivery was accurate and on time. Kind regards, Mat Stores
David D.
Nov 11, 2025
The mat looks good
The polycarbonate mat that I chose appears to comply with its stated specification, but as I am not able to determine if it is actually made of polycarbonate, only time will tell if it resist the daily pressure from the wheels of my office chair which may take many years. I would have preferred to pay more for a thicker mat with beveled edges, but these were not available.
Response from Mat StoresNov 20, 2025
Thank you for your feedback. The mat you have purchased is made from polycarbonate, with this material you do not need as much material as traditional PVC for the same performance, so a bevelled edge is not necessary. We do offer a thicker mat, the Cleartex Megamat which is 5mm thick, suitable for us on all pile carpets as well as hard floors and does come with a bevelled edge. This mat is the thickest polycarbonate chair mat on the market and is available in the size you purchased, if you wish to look at this for a future purchase, this can be found on our website. Please do not hesitate to get in touch if there is anything we can assist with. Kind regards, Mat Stores
Jean
Nov 8, 2025
Lovely mat.
Lovely mat.
Response from Mat StoresNov 20, 2025
Thank you for your review. We are pleased you are happy with your purchase. Kind regards, Mat Stores
Russell W.
Nov 6, 2025
Prompt delivery
Can not fault the service from the team at Matstores, prompt delivery earlier than expected. Will certainly use again.
Response from Mat StoresNov 20, 2025
Thank you for your positive review. We are glad the delivery arrived in good time and the service you received was as we would expect. We look forward to assisting you again in the future. Kind regards, Mat Stores
Paul M.
Nov 5, 2025
Perfect mat for thick carpet
The mat was as described and arrived quickly
Response from Mat StoresNov 20, 2025
Thank you for your review. We are pleased to hear the mat you ordered was what you expected and arrived promptly. Kind regards, Mat Stores
Patti O.
Oct 26, 2025
Im sending the matt back,the one I…
Im sending the matt back,the one I ordered prior if I hadn't destroyed the packaging I'd have returned it too.This last order I haven't opened but will be sending it back.The first one was on the floor as soon as I received it bd becer did flatten which made it difficult to walk on without tripping us.
Response from Mat StoresOct 29, 2025
Thank you for your review. We always recommend following the unrolling instructions enclosed in the parcel. PVC mats should be unrolled on a flat surface and weighted items such as books placed on the corners and centre area of the mat, allowing this 72 hours to lay flat before use. We are sorry to hear you have experienced difficulty in getting the mat to lay flat. Please do not hesitate to contact us if we can assist further. Kind regards, Mat Stores

Mat StoresReviews of matstores.com

About Mat Stores

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FANTASTIC

Right product delivered punctually

on time

The mat looks good

Lovely mat.

Prompt delivery

Perfect mat for thick carpet

Im sending the matt back,the one I…

About Mat Stores

About these reviews

More in Furniture Stores

Atlanta Teak Furniture

Visit Furniture

Kilim Studio

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Mat Stores reviews

FANTASTIC

Right product delivered punctually

on time

The mat looks good

Lovely mat.

Prompt delivery

Perfect mat for thick carpet

Im sending the matt back,the one I…