massage-lab.comReviews of massage-lab.com

SCAM, DON'T BUY! THEY CHARGE YOU MONTHLY IF YOU ORDER THESE PATCHES....WHAT A COMPLETE RIP OFF.....I HAVE NO IDEA WHY A COMPANY WOULD RUIN THEIR NAME FOR A MONTHLY FEE....THEY COULD JUST SELL THE PATCHES AND HAVE A GREAT BUSINESS BUT INSTEAD CHOSE TO TAKE ADVANTAGE OF THEIR CUSTOMERS.....SHAME ON YOU ML LAB.....

Why am I being charged a monthly fee? I ordered your neck brace a long time ago, but am just now seeing a monthly fee?

I bought these for my mother who has been dealing with osteoarthritis in her knees for years. We have tried many things including prescriptions and salves made at the pharmacy specific for her. Nothing relieved the pain until she tried these patches. She says that they are a miracle. They did not cure the osteoarthritis ) no where does the compamy say it cures anything)... BUT the pain is gone! We are eternally grateful and elated her pain has subsided. Thank you

I love the patches they really work I'm very satisfied with them try them you'll love them it's worth buying them

I have osteoarthritis in both knees. I had stabbing pain that was so bad I could not sleep because I could not get comfortable. I tried Celebrex and Arthritis Strength Tylenol, and even some pain relief creams, but had virtually no relief. I saw an ad for Massage Lab Flex-knee patches and thought, "what did I have to lose?" After less than a week of wearing the patches, the pain was gone. I wrote to the company to find out how long a patch should last, and Erin suggested that I try wearing it at night. That was a perfect solution! But the best part is that I do not have to use the patches daily, and if my knees even start to ache a little, I put a patch on at night and I'm good to go. Sometimes I don't use any patches for a few weeks, it just depends on how active I am. I've recommended the patches to friends and just recently ordered more to be able to offer a patch for them to try and so that I don't run out. Again, I cannot believe the pain is gone. I can't run or jump but at least I can walk and sleep pain free.

I would to state that your product is great. I have recommended to three other people that have asked me where did I get them and what is the name of the product after letting them try the patches. They have also purchased them and the patches are very effective, so they have purchased also. Thank you JoAnn

Every bad review you see below is on point. I have severe knee pain and saw their ad on instagram. After reviewing the information about the knee patches they touted, I decided to order a pack to try it as they suggested in their ad. The cost was low enough that trying the product was not cost prohibitive. When you go to checkout, the screen shows you the amount of the purchase and a NO COST membership to their "VIP Customer Benefits" program. This is where the scam is. The designer of the website, both on the phone and on a desktop, makes sure you cannot see this next section: "SPECIAL OFFER YES I WAN TO SIGN UP FOR MLAB VIP. I AM 18 YEARS OR OLDER AND AGREE TO THE TERM AND CONDITIONS AND PRIVACY POLICY. Now should you scroll and SEE this section, the company has ALREADY CHECKED OFF THAT YOU AGREE TO THIS PLAN. Even if you see this, you don't see any indication, based upon what's in your Checkout, that there is any further charge. What they count on is you NOT clicking on the Special Offer box. When you DO click on the box, here's where you find out WHY the box was checked off in the first place: By checking this box you agree to opt into a membership for (website was here). The first month is free, and you'll be charged $31.67 every month afterwards. You will have access to free products every month from a variety of popular brands, just cover shipping/processing. You will receive an email shortly with login credentials. If you'd like to cancel your subscription at any time, please email us at (email was here) or call us at (888) 348-0504. Yep, this screen is unable to be seen when you first look at the checkout balance. Very few people look to scroll down when what they are looking for it RIGHT THERE! They know this and THIS is WHY the page is designed this way. I fell for this trap too. I even went so far as to answer an email they sent me saying they missed me. I took that time to ask questions about the product and assure them that due to how my knee was feeling, that I was going to reorder. I fully intended to...Until THIS happened. Two months after my initial order, I was reviewing my bank statement online (something I do routinely) and saw a charge by a company I did not recognize. It was "PAINCUREPRODUCTS". That was when I discovered this company's treachery. I did a search to see if any other charges from this company came up. The first charge I authorized was there...AND SO WAS TWO OTHER CHARGES I DID NOT, OF $31.67 EACH!!! To say I was livid is an understatement. I immediately sent an email (of course there was no phone number) demanding my money back. I'll spare you the details of the email back and forth that went on between us. Most of the reviews before mine cover this. Their second to last response was that the "manager" approved a 50% credit back of the last charge. I had heard enough. I immediately contacted my bank to contest the charges. I explained exactly what happened. I then got the number and email for our Attorney General's Office and Better Business Bureau. I opened up a page online to file a report and sent the company an email letting them know that I was about to do this AND I had figured out what they had done. Unknown to them, I design websites. I know EXACT what they did. A phone call to one attorney's office got me the information that this company is known and someone had approached them about a class action lawsuit for 6 months of payments. LEAVE THESE PEOPLE ALONE. DO NOT BUY FROM THEM.

Total Scam. All I wanted was a simple pack of 10 pathces, but had to go through muliple screens where they try and sell you something else. Then later on found out I had been enroled in their VIP Club TWICE and they were milking my credit card for $62.00/month without me knowing and they list the charges under different company names. I could not find the charge anywhere on my Account. And it took me 2 hours to find where the charges were listed (in customer Support). Have requested a cancelation. Where can I report them, Totaly Upset.