Marketer.comReviews of marketer.com

I responed to an ad on my instagram feed. I had some good meetings with William from the team who explained everything very well. I got very close to signing, but we both felt that at this stage, the AI generated creatives on offer might not be at the level needed for my very specific and quite delicate brand needs. I was extremely impressed by the honest and candid approach and remain open to working with the guys again if they feel that thier systems can deliver what I am looking for.

We had a great experience working with Marketer.com. Their team is hardworking, responsive, and genuinely committed — they were always willing to jump on a call immediately, even late into the night, to make sure things kept moving. We also felt incredibly spoiled getting direct 1:1 attention from the CEO, which made the partnership feel especially thoughtful and high-touch. One thing I really appreciated was how quickly they took feedback and turned it into action, making adjustments based on our requests without ego or delay. They bring deep expertise in e-commerce, and it showed in both their strategic thinking and execution. Overall, Marketer.com felt like a true partner: proactive, knowledgeable, and deeply invested in helping us succeed.

We used marketing.com for around 3 months. The people working on the project were very kind, but the ad account was super poorly managed, and ROAS dropped from 450% (on our own) to 175% (with marketer.com).. After paying their service fee of 1K per month + not being profitable, we decided to stop using them. After a few months of damage, ROAS is now creeping back up. I wish them the best, but it didnt work for us.

I'm updating my 1 star review. After learning (the hard way) that Marketer wasn't the right fit for my start up, I shut down the account. I was impressed that one of the co-founders reached out to understand whether there were any learning opportunities for the company to do better. After explaining that the company was going in a different direction unsuitable for smaller accounts, Victor graciously offered to refund my subscription spend. This is the template for how to respond to disgruntled customers. Well done.

We work with Marketer.com for our paid social media advertising and the experience has been excellent. Omid handled our onboarding and made the whole process straightforward and honest — no fluff, just a clear explanation of what to expect and how the partnership would work. Jakob produces our ad creatives and the quality is outstanding — he has a strong eye for what works and consistently delivers polished, on-brand assets. Marcus manages our account to a very high standard. He's clearly a professional and a genuine expert at social media marketing. His insights on media buying are invaluable — he understands the platforms deeply and explains his strategy in a way that makes you confident your budget is in good hands. Really happy with this team.

Its an easy AI powered marketing tool to improve performance tracking for my website. The group is very helpful since it is a learning curve at the beginning but the staff and the support they offer make it much more manageable. Very nice team.

I am not ordinarily inclined to leave one star reviews, however this experience warrants reflection. As an Australian consumer preparing to launch a new venture domestically while simultaneously establishing a C Corporation in the United States, I had scheduled an appointment for 1:30 a.m. my time. Thirty minutes prior to the meeting, it was cancelled without discussion on the basis that the representative determined my business was not suitable. What is concerning is that this conclusion appears to have been reached without a meaningful understanding of what my business actually facilitates. The current website is temporary and does not fully represent the scope, structure, or total addressable market of the venture. A brief preliminary call consisting of four or five targeted questions would have provided sufficient context to assess suitability in a professional and respectful manner. The decision to cancel without conversation reflects, at best, a short sighted and inefficient evaluation process. If the volume of business allows for such dismissals without engagement, that is of course a strategic choice. However, from a commercial perspective, informed assessment typically precedes rejection. Professional courtesy and due diligence are rarely inefficient investments. Reply to Tarik, I want to clarify a few things in your reply because they do not reflect my actual experience. From my side, there was no conversation with William and there was no back-and-forth discussion about platform compatibility. I did not see the email you referenced at the time. What I saw was the meeting cancellation notification roughly 30 minutes before the scheduled call. The call itself was scheduled late at night for me in Australia, and I had stayed up until 1:00 AM for that meeting. When the cancellation came through shortly before the call, that was the experience I was responding to in my review. I did not have any conversation about my business, plans to move platforms, or anything else you mentioned. None of that occurred on my side so if that is what you have been told it is an inaccurate statement of facts. You also do not know what I do, the scale of the project I am building, or the projections we are working toward. Your platform charges start at $1,000 per month and we are projecting approximately 15,000 transactions per year, which is why I was evaluating whether your service could be a fit. My current situation has changed and I am planning on investing $300,000 into marketing for launch and ongoing marketing. My review reflects exactly what happened from my perspective: a confirmed meeting was booked, I waited up for it, and it was cancelled shortly before it was meant to start. It was cancelled at 12:53 am and the meeting was 1:30 am. Not sure if you are looking at the Australian and American time difference but happy to show the screenshots and I do not appreciate the way your email is written to play me out to be dramatic or dishonest without you so much as finding out my side. For someone to actually get the full version of facts you actually have to find out both sides of the story and then use all the information and work out the most informed pattern or decision based on all the information gathered. Thats the most appropriate way to handle these scenarios. Perhaps a call to your sales staff member to reconfirm the context may assist. My point still stands: I understand you are likely trying to filter out time wasters, which is fair. However, unless your team has an actual call, even for five minutes, to ascertain the reality of the situation, how can anyone truly know what the scenario is? In many cases people also know others who require marketing services. A quick conversation can often lead to referrals. In my experience, a referral with a warm introduction goes much further than a cold one. Aaron Taylor

Our experience with Marketer has been very good with excellent communication and working together to adjust the creatives as needed. were about to scale and have confidence this can be done intelligently!