Marketer.com Reviews | Read Customer Reviews of marketer.com

Marketer.com Reviews | Read Customer Reviews of marketer.com

Marketer.com reviews

58 approved reviews, newest moderated first

Anna A.
Jul 17, 2025
Total waste of time and money
Total waste of time and money. The app is clunky and dysfunctional and ads created are useless, inaccurate for the products and basic. They have no chance of converting sales. Honestly the sales team oversell and under deliver. Wouldn’t waste time or money on this one.
Response from Marketer.comJul 31, 2025
Hi Anna, Appreciate the feedback. We know the platform experience matters, and while some parts might have felt clunky before, we ship product updates weekly to improve speed, usability, and functionality—including bug fixes and new features. Regarding the ad creatives: every creative we generate is designed to match the brand, website, and product in harmony, optimized for sales. If something feels off, any user can request a revision in two clicks, with full control over the feedback. An actual human designer with years of experience, then takes the revision feedback into account, and updates the creatives. We build in that flexibility by design. Our ads convert thousands of sales for our users every single day, and we’re proud of the results we help deliver. That said, we’re always open to reviewing individual cases—if you’d like us to take another look at yours, feel free to reach out at [email protected] - Tarik, Co-Founder
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Alexsander S.
Jun 10, 2025
Helpful Team and Flexible Approach After a Rough Start
After posting my review, they called me and we had a really productive conversation. They were very reasonable and helpful. They promised to issue a full refund for the 3-month commitment, which I think is fair and shows that they’re willing to stand by their word. What impressed me most is that they’ll now offer a monthly payment plan instead of requiring 3 months upfront. This is fantastic news for microbrands like mine, giving us more flexibility to test and scale with a smaller budget. They’re also assigning a personal brand consultant to help me kickstart my campaigns, free of charge. This personal touch makes a huge difference. I shared feedback about how the campaign publishing process could be simpler and more user-friendly, and they said they’re working to improve that too. So even though things started rocky, I really appreciate the empathy and flexibility they showed. I’m looking forward to working with them again, and I’m hopeful for better results with this new, more supportive approach.
Response from Marketer.comJul 31, 2025
Hi Alexsander, Thanks so much for the thoughtful update — we’re really glad we could turn things around. Offering a monthly plan was an important change for us, and it’s great to hear it’s already making a difference for microbrands like yours. We believe growth should be accessible for all! Assigning a brand consultant is part of our push to make support more hands-on and personal, especially early on. And your feedback on the publishing flow was spot-on — we’ve already pushed multiple updates since then. Looking forward to helping you grow with this new setup. - Tarik, Co-Founder
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