Marcus StoreReviews of marcus-store.com

Shopping was easy. Customizing my jacket was straightforward. The product is stunning with its vibrabpnt shell colors and tartan lining. I have puechssed a black one, a white one, and am considering a red one.

I'm happy with the 4 jackets I have bought from Marcus.

Jacket seems to be well made. Wait time was a little too long.

Very good customer service

Very good, very good value, Excellent jacket. I would recommend Marcus Store!

BEWARE...I ordered a jacket on-line from Marcus...the price seemed to good to be true...it was! It was of inferior quality...a cheap zipper, flimsy fabric. I went on-line to return it...first I had to fill-out a return form and upload a picture of the item being retuned. Then I received a return authorization that gave me instructions for the return...to ITALY! The instructions stated that I needed to send the item by a method that included a tracking number. I went to the USPS to ship it back and the cost of a tracked package to Italy was $68...the item only cost $74!!! This company is a scam...they sell garbage merchandise and then make you jump through hoops to return it to a foreign country (the return address on the package that it arrived in is in the USA). Stay away!

Communication with the company was great. The only problem I had was that while the individual stock package was labeled Large as I ordered, actual jacket inside was XL. I can live with it as it is, the jacket is beautifully made. I really like it and am glad to have it. The overseas exchange is too cumbersome to bother with and with the season changing, I don’t want to be without it. It’s a lovely item, I’m pleased with your service and I’d just like you to be aware that there might be a discrepancy issue with the packaging of your products. Thank you for this opportunity to express my experience.

While I love the jackets, I wasn't too happy with the international fee that I didn't see until after I placed my order. If I had know that this late fee would be applied I probably won't have order from your company. As I thought this was a US based company. Maybe I should have done a little better search before I order again. But, I must say the jackets are everything I want in a semi light weight jacket.