Lynn
Great customer service
Great customer service. Great products.

Your favorite one-stop shop for the best baby and kids products from across the globe. Shop spectacular stuff from over 1000 different brands across every category; apparel, toys, gear, and home decor
Maisonette (maisonette.com) has 636 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Lynn
Great customer service. Great products.
Mollie
After my ordered arrived damaged, Maisonette went above and beyond to ensure I promptly received a replacement item.
Consumer
These "great customer service" reviews are 100% fake. Maisonette has no customer service, it has no phone number, it holds no products, it's a drop shipping website that doesn't respond even to it's own suppliers. I would be very careful about buying anything from them because if you have an issue you will not be able to contact them.
Charmaine
The follow up to my delivery question, the professional and courteous manner in which I was assisted by the entire team. I’ve not received this level of service from an online company in some time. Impressive!
Elise C.
Excellent customer service. Responded quickly & took care of my issue which was my mistake to begin with!! Highly recommend!
customer
Quick solve on an issue - friendly staff!
Mo
Very disappointed with this company's service and follow up. The birthday present order I placed and paid for on 25 March 2025 has not been delivered yet.
Response from MaisonetteJun 18, 2025
We’re truly sorry to hear about your experience and completely understand how frustrating it must be, especially when a gift for a special occasion is delayed. We’ve reached out privately to request your order number so we can investigate this matter thoroughly and work toward a resolution as quickly as possible. Please know that your satisfaction is very important to us, and we’re committed to making this right. Thank you for bringing this to our attention, and we hope to hear from you soon so we can assist further. Warm regards, The Maisonette Team
Jenn
Easy to navigate website, quality products, and a fantastic customer service department!