MagnetChessReviews of magnetchess.shop

Response from MagnetChessDec 7, 2025

Thank you so much for your kind review. We are delighted to hear that your two MagnetChess sets arrived quickly and that you like the packaging. We put a lot of love into the presentation because so many customers give the game as a gift, so it makes us really happy to know the velvet bags added to the experience. Thank you again for choosing us. We hope the gifts will be enjoyed and we are always here if you ever need anything at all.

Response from MagnetChessDec 7, 2025

Thank you so much for your wonderful review. We are really happy to hear that Emma was able to update your address right away and make sure your order arrived safely. We always want our customers to feel supported and looked after, so it means a lot that you took the time to share your experience. If you ever need anything in the future we are here for you. Enjoy the sets and have a lovely Christmas.

Response from MagnetChessDec 7, 2025

Thank you so much for your lovely review. We are so glad to hear that Emma was able to help you so quickly and that the changes to your order were sorted right away. We are excited for you to receive your magnets and we are here if you ever need anything else. Thank you again for choosing us.

Response from MagnetChessDec 7, 2025

Thank you for sharing your experience with us. It is wonderful to hear that Emma was able to help you so quickly and that you felt well taken care of. We always try to respond as fast as we can and it makes us really happy when customers notice. We truly appreciate your support and look forward to having you with us again in the future.

Response from MagnetChessDec 7, 2025

Thank you for taking the time to leave a review. It is great to hear that Emma could give you the information you needed and that her reply helped put your mind at ease. We know how important it is to feel confident about delivery especially when the items are Christmas gifts. We really appreciate your kind words and hope the gifts will be enjoyed. If you ever have any questions just let us know, we are always happy to help.

Response from MagnetChessDec 7, 2025

Thank you so much for your kind words. It means a lot to us. We always want our customers to feel that they are speaking with real people who genuinely care, so I am very happy to hear that Emma could help you quickly and clearly. We appreciate you taking the time to share your experience and we hope you will love the game when it arrives. If you ever need anything at all we are always here for you.

Response from MagnetChessDec 7, 2025

This absolutely made our day to read. We love hearing that families enjoy the game together and it is wonderful to know it has become a fun travel companion for you and your grandkids. That is exactly what we hoped the game would be. Thank you for sharing your experience and for bringing MagnetChess along on your adventures. We hope it brings many more moments like this.

Response from MagnetChessDec 7, 2025

Thank you so much for your lovely review. We are really happy to hear that Emma could help you and that you are enjoying the game. We put a lot of care into creating something simple, clever and fun, so it truly means a lot to us that you feel the same. Thank you also for mentioning the delivery time. We recently carried out an extra quality control check on one of our batches to make sure everything was perfect before shipping, and this created a short delay for some orders. Everything has now been fully processed and deliveries are running normally again. We appreciate your patience more than you know and we are always here if you ever need anything at all. Enjoy the game!