Sam T.
Vendor corrected 3rd party mistake
There was in issue with receiving order that was NOT the fault of the vendor, MagnetChess. However, the vendor came through for me and I finally received my order. I am happy. The person who helped me at MagnetChess is Amanda. "We’re so glad to hear that your package has arrived! Thank you for your kind words and understanding. We truly appreciate your patience and are happy we could help resolve the issue. "
Response from MagnetChessOct 17, 2026
Hi Sam, Thank you for taking the time to share your thoughtful feedback. We sincerely appreciate your patience, understanding, and continued support throughout this process. We are delighted to hear that you have finally received your order. Although the issue was beyond our direct control, we are grateful that we had the opportunity to assist you and help ensure a positive outcome. Your satisfaction means a great deal to us at MagnetChess. We truly appreciate your trust in our team, and we will be sure to share your kind feedback with Amanda. Thank you for choosing MagnetChess, we look forward to continuing to provide you with excellent service. Kind regards, MagnetChess




