Providing affordable floor mat solutions since 1992. Our Mats Will Floor You!
The Mad Matter, Inc (madmatter.com) has 376 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Administration & Services · Alpharetta, Georgia
Excellent
Administration & Services · Lawrenceville, Georgia
Excellent
Administration & Services · KINGSLAND, Georgia
Excellent
Administration & Services · Kennesaw, Georgia
Excellent
376 approved reviews, newest moderated first
J. S.
Their web site is very helpful so far as rugs and their proper application. Our company ordered a Waterhog Classic Entrance mat. The quality is excellent, and is exactly as described on their web site. Mad Matter's price was the lowest I found on line.
Response from The Mad Matter, IncJan 1, 2017
Glad to hear we could assist. Thanks for the kind words. Hopefully, we will both prosper in the New Year! Much appreciated.
Melissa
Excellent Company - Both times I called and the person told me exactly what I needed, since I knew nothing about mats, I really valued this explanation and am very thankful I was able to get the exact mat that I needed. Excellent Prices too.
Response from The Mad Matter, IncJan 1, 2017
Thanks Melissa. Hope you have a festive New Year!
Andrew
EDIT: matter resolved! Excellent customer service. Thank you!
Response from The Mad Matter, IncDec 27, 2016
Andrew, after a little research, it looks like your order was not processed correctly. I have put a new order in that should ship within a day or two. And, since you had to wait due to no fault of your own, I'll credit your original purchase for the total amount. Sorry for the mixup. I hope this is helpful. Thanks, Gary. Andrew, I wish you would have contacted us sooner. It appears that something fell through the cracks. On our end, we thought everything was in order. I'll check on this tomorrow and come up with a remedy. My apologies for the SNAFU.
Tony C.
Our second order with you ...... very smooth and no problems at all. good quality product at a reasonable cost.
Response from The Mad Matter, IncDec 27, 2016
Hi Tony, Glad we could assist. It is nice to work with people like you. While not perfect, we try to do our best to serve you.
Cynthia H.
I got this for my office. I have guys come in all the time with dirty boots and I'm tired of scrubbing floors. It's easier just to vacuum it up. It seems like a good quality mat/rug. I like the color. I got the tanish color. I think it was called sand. It has a little multi color look about it that I like. I got 6'x15' to cover the main traffic area in my office. The edges are still a little ripply from being rolled for shipping but I'm sure they will relax with time. The company was great to do business with. They responded to emails and live chats and answered any question I had. I will definitely recommend them.
Response from The Mad Matter, IncDec 21, 2016
Hi Cynthia, Thanks for the plug. We appreciate it. If those edges don't lay down, give me a call. Sometimes they get damaged in transit. Hope you have a festive holiday. Merry Christmas.
Bo R.
Sometimes you just need a mat...you need a good price...and you need it now. Mad Matter fulfilled two of those three needs within minutes of landing on it's site and the other within days of placing the order.
Response from The Mad Matter, IncDec 21, 2016
You ought to write ads for companies. Nice, to the point and much appreciated. Thanks and Merry Christmas.
Melanie
I had looked at many area rugs and decided on Mad Matter. Color was true to order and made as stated. It lays nicely right out of the box and stays were it is put. So happy I went with Mad Matter and will definitely order through them again.
Response from The Mad Matter, IncDec 20, 2016
Hi Melanie. Thanks for the nice review. Glad the mat we decided upon met with your expectations. That's what we try to do - put the right mat down to accomplish a specific objective. Hope you and yours have a Festive holiday season and a Merry Christmas!
Senthil
We wanted a custom size mat for our entry way. Gary helped us find the right mat. He was exceptional in his customer service and we highly recommend MadMatter for anyone looking for mats. Two thumbs Up !!
Response from The Mad Matter, IncDec 15, 2016
Thanks for the kind words! Glad we could help. We appreciate YOU!