M B.
quality product, free shipping and fast service
The company kept in touch every step of the way
Providing affordable floor mat solutions since 1992. Our Mats Will Floor You!
The Mad Matter, Inc (madmatter.com) has 376 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Administration & Services · Alpharetta, Georgia
Excellent

Administration & Services · Lawrenceville, Georgia
Excellent

Administration & Services · KINGSLAND, Georgia
Excellent

Administration & Services · Kennesaw, Georgia
Excellent
376 approved reviews, newest moderated first
M B.
The company kept in touch every step of the way
Cherie
Gary went over and above in helping me. I ordered two mats, searching for the right color for my kitchen. He monitored the return to the manufacturer, then helped absorb the restocking fee on the returned mat. Can't ask for better!
Response from The Mad Matter, IncDec 1, 2015
Hi Cherie, Thanks for the kind words. I appreciate the fact that you took the time. Gary.
Carolyn C.
I ordered 2 Wellness Mats on November 6, 2015. Within a week, I received 1 mat from a company that I suppose was a third-party vendor. I did not recognize the name of the business and the packing slip said that my order was complete. I have checked on the Mad Matter website and today, November 13, my order is listed as awaiting shipment. Therefore, I am a bit confused about who I received the first mat from and when I will receive my second mat. I am anxiously awaiting the second mat because the first one looks great and the quality is superior!
Response from The Mad Matter, IncNov 13, 2015
Good Morning Carolyn, It appears that my factory only entered one mat to ship to you. I'm sorry about that. I'll have another one sent out to you - possibly today. And, for your inconvenience, I'll throw another mat in with it at no charge. Perhaps you can use it or know someone else who can. Again, sorry about the mishap. Call me with any questions. Thanks, Gary - The Mad Matter, Inc.
City of M.
The associate we worked with was extremely helpful and she appeared very experienced with the product. The mats that we ordered and received have better quality that others purchased from a national company and the pricing was much better! I think we got a great deal!
Response from The Mad Matter, IncNov 4, 2015
Wow. Thanks! Unfortunately, not everybody takes the time to say positive things these days. Thanks for being different.
Lori
From Mad Matter - I ordered two Entrance Mats - Hobnail - both in the Sand color. I was pleased with the quality of the runners, but dissapointed they don't match. The 4' x 7' is darker than the 3' x 6'. The rugs are close together in a small office, so it is very noticable.
Response from The Mad Matter, IncOct 23, 2015
Good Morning Lori, I'm sorry about the matching issue. Sounds like it might be a dye lot issue. We want you to be satisfied. If you would like, I can either send another 3' x 6' out to you at no charge. Please call me so we can arrive at a solution. Sorry for the problem. We'll take care of it.
Customer
I was looking for an indoor doormat for my home's entryway in a custom size; I checked out a few websites and ultimately decided to order from here. I'm so glad I did! I received my Waterhog classic entrance mat and I am in love! I ordered it in the camel color with fashion border and it looks super nice; very good quality. We'll see how it holds up, but so far I am very pleased!
Customer
Product was as described! Shipped next day, arrived next day. Buy with confidence!!
Gnat15
I have ordered several times from Mad Matter now. Each time I received exactly what I order. High quality mats and fast shipping. Thanks Mad Matter!