Made In CookwareReviews of madeincookware.com

I've been a home cook for years, but investing in Made-In cookware has taken my culinary skills to a whole new level. The quality is exceptional, and the performance is truly professional-grade, at an affordable price. Unfortunately, I did encounter a minor issue with one of my pans. However, Anika from the UK customer service team went above and beyond to resolve the problem promptly and efficiently. She arranged for a replacement pan to be sent out immediately. This level of customer care is truly impressive and speaks volumes about the company's commitment to customer satisfaction. I've since purchased additional items from Made-In, and I can confidently say that Made-In will be my go-to brand for all my cookware needs.

We made two separate orders of pans to be sent to family members. Our credit card was charged for both orders, but only one was sent (and one e-mail confirmation). We verified on our credit card statement that both orders were charged. We called Made In Cookware and they said they would check the orders and get back to us. They never contacted us. We are very disappointed in Made In Cookware.

Tried to correct shipping address. Wouldn't do in now I have to reship. I had put in correct address. Their site has issues. Customer service no help. This is my third order and would have had several more to go. Not now. Very very displeased. Now it costs me more to straighten out the mess.

Wish there was a lower rating. I purchased 2 of the carbon steel pans. Food sticks to these pans no matter how many times they are seasoned. I emailed the company for some assistance however they never responded. These pans are expensive and I would expect better quality. I have certainly learned an expensive lesson. From now on I will stick with all clad. At least their products are well made and they actually have customer service.

Bought a stainless clad frying pan to use on my induction hob. The base was not flat and wobbled on the stove top, which also would mean uneven heating using the induction, so asked for a return before even washing it (always check that before doing anything with a new pan). Long story short, we are three weeks later and the pan is still here. Customer service ignores all emails and the live chat says lots of nice things then does nothing. Unfortunately the pan has poor quality control and customer service follows the same suit.

Purchased Madein 8 inch nonstick for cooking eggs. Treated.this pan so gently. After 2 years coating is peeling off around top edge. They said only 1 yr warranty. Offered 20% discounts on new pan. This is not enough, I could have bought a cheap pan and replaced it every year for less money. I will not buy their product again.

We received the Made In Carbon Steel Griddle as a wedding gift, and unfortunately, it has been a huge disappointment. We used it once to make pancakes, and immediately after, a large burn spot appeared on the surface. Concerned that the griddle was damaged, I reached out to customer service to inquire about a potential defect or warranty claim. The response I received was not helpful. They claimed the burn mark was simply "food residue" and that I needed to follow their cleaning and re-seasoning instructions. After carefully following their advice, the issue remained. In fact, it was clear that the griddle was visibly damaged after just one cooking session. The surface should not deteriorate like this after one cooking session, especially given that we used it for something as simple as pancakes. When I reached out again, they insisted that the damage was normal and refused to honor their limited warranty, claiming the burn mark was "supposed to look like that." I was shocked by this response—how can a product that promises durability show such obvious damage after only one use? If you're looking for reliable cookware, I would suggest looking elsewhere. This product has failed to meet basic quality expectations, and the warranty process has been frustrating and unhelpful. I had high hopes for this brand, but unfortunately, they did not live up to the reputation.

Bought into the hype and instead of going with All-Clad I gave them a try. The stainless steel was as good as the All-Clad, but the non-stick were just as crappy as the cheap ones!! The non-stick surface began to deteriorate a little after a year, and for a pan that was never dishwashed, scrubbed with an abrassive, had a metal utensil introduced or stacked (all my pans hang), this product failed miserably!! And good luck trying to get a replacement from customer service!! There are much better non-stick pans out there, but I’m not in the business of promoting products so I won’t. All I’ll say is SKIP MADEIN.