MacustomFounded in 2021, we create personalized print-on-demand products designed to help customers express their style, attitude, and unspoken words.Our main products are 2D printed items with realistic 3D-style visual effects — not physical 3D products (Dimensional figure), but dimensional-looking printed designs.A brand of CAhead LLC. Registered in Colorado - File No. 20231694250.
Macustom (macustom.com) has 376 customer reviews on Five Star Index, with an average rating of 2.1 out of 5.
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Heather A.
I ordered a dragon book initial. It was cheaply made and had The wrong name on it. It was a Christmas gift and it Came the Thursday before Christmas and i Had to scramble to find a new present. And i Had to fight to get my refund. Will never order from here again.
Ronald W.
Looked to be 3-D online. Wasn’t what I thought I was getting for the price
Jorge A.
Very poor quality and PayPal will not cover your purchase! Ordered a beautiful light up product that looks 3d. All I received was 2 pieces of plastic with an led light I'm between them and a sticker pasted to the plastic and ended up paying $77 for it. Made my complaint through PayPal and they decided to side with the vendor due to the purchase being ineligible. I don't get this but warming to all. Most foreign purchases will advertise a high quality product then ship you a cheap product then they try to negotiate your refund by offering you 10%, 20%. This way they still make profit.
Sharon B.
It did take a while to receive the ornament! I guess I didn’t read the description!! The picture didn’t match the ornament I received!!
Amy C.
Lettering is NOT limited to how many letters you can use. So my $60 item is junk. It looks stupid with the way it came out. Had your site had a limit on the # of letters this would have been avoided. I reach out to customer service, provided all information, and was met with oh, it's your fault we printed what you said. Well no, ya didn't. You printed 6 letters out of 12. And then had the stupidity to offer me 30% off to get another one. This was a Christmas gift. No longer a customer and will never recommend your website.
Happy
Not what I expected. Just a flat piece of acrylic with a printed picture. But the wife still loved it so I have 3 stars instead of 1. $57 dollars is alot for this item. If it was more reasonable I would have given 4 stars.
Deborah S.
The product online looks really nice, however when I received them the design and personalization was very cheap looking like it came from the dollar store. I am very disappointed and I will not be purchasing anything from your company again.
Jacie H.
I ordered my glass about a month ago and still haven’t received it yet so I can’t say that I like it. And the tracking always takes me to a blank page so I have no idea when I’ll receive my glass. It was for my husband for Christmas and didn’t get here. So ask me again when I get it how I liked my glass.
