mac.bidReviews of mac.bid

This place is a total scam and if you don’t follow every rule you will lose money. First, you have to come in and check every item before you bid on it. Most of them are returned because it’s broken or defective. Second, if you do happen to win a bid you have 3 days to pick it up or you forfeit your item and they keep your money. Or you can pay extra to extend the pickup date one time. Just don’t get sick or you are screwed. They will not work with you, customer service will just hang up on you.

I bought 4 large bags of dog food. Mac auctions takes the payment the morning after you win the auction. I went to pick up and they could only find one bag. Manager offered a refund on the missing bags. Refund is over $100.00. Beware! The refund takes 7-10 days to get back in your account. Mac auctions collect interest on the money until they decide to apply it back to your account!

First of all, I like Mac Bid, but..... Buyer beware! They usually show the value as being WAY higher than you can actually buy a new one for online. Don't trust the Research Item button. Google it yourself. Sometimes they value things as much as 300% more that you can buy it new for. So, imagine that you get a "deal" buying an item for $600 when they said it retails for $1,600 and then you pay a 15% premium AND the item is broken or missing vital parts, only to find it later, brand new, online, for $499. That's what it's like most of the time. Just be smart and don't get carried away. Trust me, I have a house full of crap that don't work because I got carried away with it in the begining. I have actually bought about 7 or 8 Home Entertainment Receivers before I actually got one that worked. But, for some reason, everything I buy at Vista Auction works and has all the parts. So I assume Bid dot Com buys damaged returns and the other place buys the good stuff. I don't know. Just be smart with it.

Literally a garbage company No inspections on anything. They definitely say open box or new when it’s obviously used or damaged. Don’t even buy anything electronic. It won’t work. We had a few things that were okay but more things that were broken or junk. The B side for the bigger items has over an hour wait time. They will not return a single thing if you did not buy insurance for even though they purposely listed broken items or no matter how long the wait is. They do not care at all. Employees are the rudest people I’ve ever seen.

I wish I could leave a negative star instead of one. This is a fantastic idea...if the software wasn't loaded with bugs, the payment page is missing fields to enter the "security code" so all the time spent on the deals are wasted time. The first item was a camera bag listed as "open box" but when I got it home, it was so used the inside padding was worn off!! It was YEARS old and sold as new. There are charges if you go over 24hrs and using THREE different credit cards delayed the payment on many items over 24hrs so I was charged extra on every item. Suspiciously, the payment methods started working again after the payment. The help on site (a bitchy girl at the front in the Phoenix office) is poor by most, they seem like they don't want to be "bothered" by your questions. I got the help I needed from other shoppers. Great deals no doubt, very poorly run and the support on the phone is just as bad. Overall, not worth putting the time into looking for "deals", you will only wind up being frustrated.

Scam business, they do zero quality checks on products to make sure they match what they’re advertising. The product I purchased had been swapped in the box with an older broken model. Customer service was totally unwilling to help. DO NOT BUY FROM THIS COMPANY.

Needs investigated by the attorney general’s office for theft by deception. Items available for bidding are not properly inspected and properly labeled such as missing parts,used,damaged or new and returned open or unopened. Language in the disclaimer puts the responsibility on the bidder. There’s no way to travel to the site and inspect 40 or 50 items you’re watching or bidding on. It’s ridiculous to pay $7 for a guarantee an additional $3 and an additional 15% on top of the winning bid price. If you browse Yinz&Binz you’ll see the returned items that have already received the $7 dollar return fee. For an additional $10 dollars you can pick up your winning bid items before noon🤔 I will be submitting this posted information to the local DA’s office along with the Attorney General’s Office to see if they can force more transparency on all items in auction!!

If I could leave a no star I would. Bought an ice maker for a gift. Opened it up and it was filthy and full of roaches! Freaked out! That is a health hazard. It was an open box item supposedly! Not used!