mac.bidReviews of mac.bid

I had a very disappointing experience with MAC.BID in Las Vegas. Shortly before returning home to Washington, I received help from an employee at the warehouse to create an account. During this process, she entered my credit card information, but she never informed me that I would be charged a $20 membership fee. Had I been clearly informed about this charge, I could have made an informed decision before providing my payment information. When I later discovered the charge, I tried to log in to cancel the membership and request a refund, but the system would not recognize my email address or phone number, even though I entered the correct information. I contacted customer service by email and was told that responses could take up to a week due to a high volume of inquiries. I have also tried calling without success. It is unacceptable to leave customers struggling to resolve a charge they were not clearly informed about, especially when they cannot even access their accounts to manage their memberships. I am sharing my experience to warn others. Before allowing anyone to help you register at MAC.BID, make sure they clearly explain any membership fees and charges. Customers deserve transparency, honesty, and accessible customer service.

Bought a dehumidifier item listed as like new. Had broken parts on it. Fortunately I bought the assurance but should definitely not have been listed as like new. Quite disappointed and buyer beware!

They list items and only show picture of new item and maybe a box it came in. I have been burnt by them for the last time. I have been buying since inception and the quality has definitely gone down. The last 3 items I bought should have been thrown in dumpster. They do zero inspection. The last item was an Insinkerator air switch. The switch was obviously removed from someone's home as the button was totally destroyed and corroded. They would not take back even though it obviously was worthless. They list everything AS IS so one has no recourse for the junk they sell.

I live down the street from Schertz,Tx location. My only suggestion is that you go inspect items before bidding on anything with a high price and do not go by the AI pictures or the Open Box pictures on the listing. It says that in fine print and i didn't see it. I would say 90% of the items that i have purchased were as advertised but a few were missing parts and picture showed all parts and an open box looked good in the pic but the item was a return filled with a great value bag and broken parts.

Don't!! Just don't. They charge a ridiculous amount of extra "fees" and try to trap you into paying more fees and will charge your card for no real reason. If you're thinking about even trying 1 item, just don't. Not worth it.

This bidding site have many items that are damage, non functional or have missing parts. Most of the items you are bidding are returned items because they have problems. Sometimes you are bidding on items that are listed in multiple pieces but turn out to be just one piece. I will completely stop from bidding at MacBid and highly recommend to anyone not to buy items here.

Items look good in box but if you purchase it and take it home and take it out, 50% have been missing parts that make them unusable. Even if you inspect it before bidding, they are missing parts. You have to buy a costly monthly membership to return 1 item per month or pay extra for the privilege of returning each item. I paid for membership for a while and still returned 50%. After losing $130 on 2 items this week, I am done.

I won a bid at 21 bucks, retail 45! With all the fees it came to 29. It was broken and I didnt receive the led lights with it. Im super sick about this whole thing!