GDG
LOW quality stones!
Do NOT buy from Luvansh!! Their "diamonds" look fake. The quality has significantly declined compared to a few years ago. I tried returning a stone that has awful quality and they won’t help me return or exchange. You’re better off buying from anywhere else ! What a waste of money
Response from LuvanshSep 11, 2026
We’re truly sorry to hear that you’re disappointed with your purchase and that you feel you did not receive the support you expected. We would like to clarify that our return policy is clearly mentioned on each individual product page, including whether an item is returnable or marked as final sale. The stone you purchased was specifically sourced for you and was listed as a final-sale item, which means we’re unable to offer a return or exchange for it. While we always try our best to make exceptions and accommodate our customers whenever possible, final-sale items are unfortunately not eligible for return. We also shipped the exact stone that was selected and ordered. Every certified stone we sell is accompanied by its certification, which allows you to independently verify the stone’s identity and specifications. The certificate number is also inscribed on the stone’s girdle, and the certification report can be verified both online and offline. We sincerely regret that your experience did not meet your expectations. We value our customers and always strive to be transparent about our products, certifications, and policies. We hope this clarification helps provide some context regarding your order.