Ted V.
Support is not great
So far, I’m very unimpressed with their customer service. I ordered a pair of diamond earrings almost a week ago now paid for overnight shipping had to harass them till they shipped it and it’s still not shipped out on time and won’t get here for nearly 2 more days, not sure why I bothered paying for Overnight and now they’re support won’t respond.
Response from LuvanshJun 8, 2026
We're sorry to hear about your experience. We understand your frustration regarding the shipping delay and communication issues. Please reach out to us directly with your order details so we can review the situation and assist you as quickly as possible.