LutherReviews of luthersales.com

Response from LutherNov 7, 2021

Hi Shirley, Hopefully you received my private email apologizing for the delays caused by the continue supply chain challenges that face the furniture industry. I can tell you that we absolutely do care and if for any reason you feel that our attitude was not sensitive to the delays, please call me to discuss. You have been a client of ours for many years and I have been part of Luther for 30-years instilling the same customer centric values that my Dad taught me as the original founder of LutherSales. Please know, in spite of the 1-star review, I appreciate your willingness to share your experience for others to see. I am a huge advocate of Trust Pilot and believe that negative reviews are learning opportunities for us and they also hold our team accountable to our clients. We are not perfect through we try to be. Thank you again for your business over the years and I do hope you will call me. Eric Eric D Glickstein President

Response from LutherNov 3, 2021

Thank you Sharon, we hate hiccups and appreciate the generosity of your review. Please know your business is appreciated as is your willingness to share your experience for others to see. Wishing you well, stay safe. Eric Eric D Glickstein President

Response from LutherNov 3, 2021

Thank you Erica, we appreciate your kind 4-star review. Please let us know what we could have done better to earn a 5-star review. We are all about world class customer service. Please know we appreciate your business and willingness to share your shopping experience. Wishing you well, stay safe. Eric Eric D Glickstein President

Response from LutherNov 3, 2021

Hi Miyoshi, I happen to see this 3-star review but then I saw a subsequent 5-star review. I am hoping this 3-star review was just an error and the new review was intended to replace this one? Please know your loyalty over the years is truly appreciated. Thank you so much for your business. Wishing you well, stay safe. Eric Eric D Glickstein President