Lush DecorReviews of lushdecor.com

We love our new curtains

The quality of the Lush Decor drapes are outstanding at a great price. Furthermore, the customer service which was provided was above and beyond. Our customer service representative, Todd, noted a possible error in our order. He contacted us to inquire about the accuracy of the order that was placed. Furthermore, he provided product and color options to assist me in finalizing our order. He was very helpful and made our purchase perfect. Thank you Todd and Lush Decor!

I would give it a 0 if I could I received a comforter set that said it was neutral and in the picture it showed the spread as neutral but the ruffles were rust color. I have called three times and this last person I spoke with, Todd, told me it was just a shadow and was extremely rude I told him to look at the picture as advertised and can't he see what I meant I didn't get what I ordered. He must have a notebook with all the excuses. The material was very cheap. He said they woul not take it back. If they can't do the right thing by letting me return it I will never order again from them

No stars is what I'd really like to give!! This is the most CHEAPEST QUALITY.... THIS NEEDS TO BE SOLD AT DOLLAR GENERAL!! I would NEVER EVER BUY ANOTHER PRODUCT! This is overpriced bedding for the quality. I bought a king quilt at khols and was SO DISSAPOINTED!!! NO WONDER IT WAS A RETURN AND ON CLARENCE! Well it's going back!

I bought a baseball quilt set for my son. It arrived very quickly. It's very soft and just perfect!

I ordered a blanket. My shipment came to me quickly via Fed Ex which I was pleasantly surprised. However, the blanket that came to me was not the one I ordered. This was due to the QRC being incorrectly labeled and nothing to do with fulfilment. I called customer service, and they were very helpful. My call was answered right away and the representative helping me personally saw to the correct blanket being sent out to me. This was customer service at its finest. I will be keeping Lush decor in mind for future purchases.

Excellent Customer service. I ordered curtains and unfortunately received the incorrect color. Customer Service ( Kim and Todd) were extremely helpful and quick to respond, even on a Sunday. They turned an error into an opportunity to provide excellent customer service. I will certainly order from Lush Decor again.

Ordered 3 panels, two matched up but one did not. Fortunately for me I put the matched pair on the larger sliding door. And the unmatched panel on another window in another room. Love the curtains but for the price I feel the finishing on the curtains should have been better. (A pucker in a seam, the lower corners turn up slightly. A small weight in the corners would have helped.) Had I not been under a time constraint I might have returned to try for another set.