Lush DecorReviews of lushdecor.com

I recently had an issue with bedding I purchased from Lush Decor. I called after hours not expecting to get a return call. I was very pleasantly surprised when I received a call from Todd Bergman the next morning. He could not have been nicer or more helpful than he was. He went out of his way to correct the issue and personally checked my next order to insure there were no issues before shipping it out. This was hands down the best customer service I have ever experienced.

I ordered a valance for my kitchen, and I absolutely love it! it’s made of high-quality fabric in pairs perfectly with my other decor. When I noticed a button was missing, I contacted customer service, and Todd was more than happy to help me out and shipping me a couple of extra buttons at no cost to me!

Best. Customer. Service. Ever!!!

This item is terrible!! There is a seam all around the embroidery like they tacked on 10 inches all around the outside. The material is super cheap- so hideous!!!

Dana Marchetta, response was amazing and she was able to work with me on my return and new discount and order! Excellent company ⭐️ ⭐️⭐️⭐️⭐️ and customer service!! Thank you Dana!!

I just want to let you know about your customer service representative Dana Machette. I accidentally ordered the wrong curtains and sent an email off almost immediately. Dana responded first thing and corrected my mistake and even refunded me the money. My goodness, she needs to be rewarded for her quick response, her kindness and her efficiency. I’ve really never received such great customer service! One thing my friends and I discuss fairly often is the lack of customer service anymore! Cheers to Dana and to Lush Decor……..you better believe I’ll be doing more business with your company and Dana needs a promotion. She didn’t hesitate for one minute! Keep her as your representive! Thank you, Vonnie Folkers

the customer service I received from Todd Bergman was unmatched! He stuck with me through an issue and helped to see that it got resolved. He was quick to respond and went above and beyond to solve the problem.

I will never buy from this store again. The product was not as advertised. The return policy is terrible and they do not care about their customers.