LumiMedsLumimeds is a platform that links people looking for medication-based weight reduction treatment with board-certified doctors and nutritionists to assist them find the best treatment alternatives to achieve their goal. Our program is totally virtual, which means you may access our services from anywhere in the United States and will meet with our staff online.
LumiMeds (lumimeds.com) has 1,003 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Personal Care · Orlando, Florida
Excellent
Personal Care · Grants Pass, Oregon
Excellent
Personal Care · Great Neck, NY
Excellent
Personal Care · Costa Mesa, California
Excellent
1,003 approved reviews, newest moderated first
Cynthia C.
Tim was very helpful with going back into the old files and finding a months supply I never received. Then he called back when he said he would!
Response from LumiMedsJan 14, 2026
Tim went full detective mode on those old files! 🕵️♂️ So happy he could find that for you and get it sorted. Thanks for the review!
Cecelia K.
Rob helped me fill out my and my husband's intake was very patient with us both answered all of our questions
Response from LumiMedsJan 14, 2026
A double win! 🙌 Rob is a legend for getting you both set up. We are so happy he could make the intake process smooth for you guys!
Reny R.
Vivo en NY recibí mi terzi en 7 días bien empacada con todo lo que necesito y las instrucciones claras el servicio de atención súper atentos muchas gracias !
Response from LumiMedsJan 14, 2026
¡Qué alegría leer esto! 💙 Nos encanta saber que todo llegó perfecto hasta NY. ¡Gracias por confiar en nosotros!
Yvonne A.
i like the customer service. and the Reviews
Response from LumiMedsJan 14, 2026
That is so sweet of you to say! 💙 Do you happen to remember his name? We’d love to pass along the compliment! Thanks for trusting us.
nancy W.
Excellent customer service!! He was extremely helpful and helped me through some glitches that were preventing me from completing my purchase! I am very grateful and satisfied with him.
Response from LumiMedsJan 14, 2026
So glad we could help you beat those glitches! 👾 Do you remember who helped you? We’d love to give him a virtual high-five! Thanks for the review!
Devon M.
I made a mistake while ordering and spoke with Tim, who was fabulous. He helped fix my mistake, helped me place the order I needed. Probably the best customer service I’ve ever had.
Response from LumiMedsJan 14, 2026
Wow, "best ever"? Tim is blushing! 😊 Mistakes happen to everyone, so we’re just glad he could jump in and get everything sorted for you!
Pat W.
I had spent a few hours trying to get to my patient portal. It kept telling me I had the wrong password and needed to reset it. I tried at least 15 times to do it and it wouldn't change it. I was almost in tears I was so frustrated. I am computer challenged and try but my age makes it difficult. I gave up and called the number. I was lucky to be helped by a kind and knowledge man named Rob. He was on the phone with me for well over an hour and a half. It was a glitch in your system as even he had trouble changing the password. He was patient and kind and explained each step and when it didn't work, explain the next step so I was always in the know. Rob is a real asset to your company.
Response from LumiMedsJan 14, 2026
Tech glitches are the absolute worst, so please don't blame yourself! 💙 It happens to the best of us. We are SO happy Rob was there to turn a stressful moment into a win. We'll make sure he sees this lovely note
Stacey R.
Rob from Lumi meds went above and beyond today to help me. I had been trying to get my questions answers for a week (due to my own lack of following up with my meds) and he stayed on the phone with me until he could get my situation rectified. I would edit Eli recommended Lumimeds all around based on his dedication. His customer service was outstanding.
Response from LumiMedsJan 14, 2026
This is so great to hear! Rob is a gem. 💎 We know life gets busy, so don't even sweat the delay, we’re just glad he could hop on the line and get everything sorted out for you. Thanks for the recommendation!