LumiMedsReviews of lumimeds.com

Not real impressed with the refill process, I called over a week ago to renew before leaving on a 50 day trip, Wednesday I was told it was shipped and says it won't be here until Monday, not sure why especially when its refrigerated, keep messaging and calling and all I get is we're working for FedEx to get it earlier to you, that was yesterday, now it shows it's gone from Houston to Memphis, other direction from Arizona and today is my shot day, guess it won't be here to Monday and I pray it's still cold or I'll be going thru this again and cutting it close to when I'm suppose to leave, not sure if I'll stay with them or not but I told 4 people looking to sign up to wait and see what happens, they may want to go elsewhere.

Wasn’t impressed. Quick to charge but SLOW TO GET THE MEDS!

Do not buy from this company!! I only gave them 2 stars because they did not have a cancellation fee. I was on trizepetide for three months and I did not loose any weight or inches!!! They are selling water!!!! I tried to get a refund and they said no. I tried to get a hold of a pharmacist to ask about the efficacy of their products and no one responded!!! Please listen to me and do not use this company! Scammers!!!!

I don’t like their portal set up. I never spoke to a provider even in chat. I’m not sure this will work, but I’m locked in for 3 months. I do get a lot of texts & the last one was from Cara looking for a glowing review for the company & her. I hate solicited feedback this is why I only gave 2 stars.

Weak tirz compound. This product is diluted or weak compared to other brands / pharmacies.

Payed for the 3 months. It was 600 plus dollars and the medication was all the same strength for all 3 months. The instructions were just to inject each month more. Unfortunately, I had a horrible reaction to the medication and i sent them a message and the doctor said to discontinue the medication and to go see my doctor. It was so bad that i had to go to the emergency room. Now i have a refrigerator full of medication and lost $600+. I think it was the vitamin B that is added to the Tirzepatide because it contains cyanide. It was tirzepatide plus cyanocobalamin. I had tried Noom and had no reaction to the semaglutide+glycine but decided to go with Lumimeds because it was cheaper. Horrible decision. I didn’t know that they were going to mix the Tirzepatide with something that contains cyanide or else I would have continued with Noom. Noom was better, from the packaging, to their app, to the medication! All for trying to save about 200 bucks!

I started with Lumimeds in May of 2025. Early on, this was the company to do business with. After nearly a full 3-month cycle, they began having some strange changes and trust went completely out the window. The first changes were due to a pharmacy that was shut down in California. Lumimeds was completely silent about the issue instead of shipping product like they promised, they became unavailable. Chats and emails would go unanswered, and getting anyone by phone was impossible. I had to feign as a new customer just to talk to someone. After a ton of Reddit research and communicating directly with Lumi personnel through Reddit, we discovered what the problem was (Lumi never admitted it, instead it was just regular redditors) - a pharmacy was shut down and no longer able to do business in California. At that time we were out of medication and there was no guarantee if we were getting anything else, so we moved over to fifty 410. Unfortunately, I didn’t cancel my Lumi subscription soon enough, and I was billed for another three month subscription. The bud on the fifty medication was several months out so I used the one month of the Lumi before fully exhausting the fifty medication, figuring I'd just order the Lumi to finish off the last 2 months once the fifty was completed. The other day, I went back to order the last two vials from Lumi and they claimed I had no subscription. I chatted or at least I tried to chat over several days, and I was mostly ignored for multiple days in a row, would get a half response, then respond and wait several more days. So I finally called in, and of course, like usual, it went to voicemail. I got lucky on this last call, I was only disconnected once, but then when I finally got through, I ended up speaking with Rob. Rob was incredibly helpful, he recognized the issue that I was experiencing, though I had to lie about why it had been so long in between doses. I was grilled over and over and over about why I had delayed and so I told him that I had been out of the country and had no place to acquire a new medication or store it. After a grueling 50 minute call of mostly sitting on hold with no indication if the call had dropped (no hold music, just waiting in silence), Rob finally agreed to place the order and everything showed up three days later. I’m very sorry that this company has turned to pot. They were truly exceptional early on and something significant changed. I don’t know what it is, but there are other companies out there that are cheaper that offer superior service. I do want to acknowledge Rob and his efforts. He is the only reason that this review isn’t one star. He did a good job, but I just can’t in good faith ever use this company or recommend this company to anyone again.

Be aware that this company puts through their charges before you are even approved or prescribed medication. They denied my prescription and have billed me twice even though I have never received any medication from them. I finally got through to a company representative who said they would put in a request for a refund. That was 11 days ago and I have not heard anything. UPDATE: After posting review, LumiMeds promptly responded and processed my full refund, which was received by my credit card in a couple of days. I appreciated their quick response and no questions asked.