LumiMedsReviews of lumimeds.com

I’ve had nothing but good experiences with this company. Their products are high quality and their customer service team is very responsive. I’ve had wonderful experiences with Jay (via the patient portal), and Allen (via Reddit)! They have been incredibly helpful. I highly recommend Lumi Meds!

Jay spent over an hour answering my dumb questions about dosages and refunds and drug swapping, and did it amazingly. Great sense of humor, quick, and efficient. All the best qualities of a great customer service representative.

LumiMeds is top Notch!! Customer Svc easy to reach someone to talk to!! As well as very nice. And they go out of their way to resolve any issues you might have and get it resolved within 24 to 48 hours!! And I just signed up for 1 month for (4 wks of injectons) HOWEVER… they do deal with 4-5 different Pharmacies and the pharmacy Boothwyn they assigned to me with SUCKS! As this is my 1st month being with LumiMeds and I received my 1st shipment on 3/21/25 for 10mg of Tirzepatide (100 units) Non-compounded) which is 100 units on my Syringe… not sure why I happen to check the VIAL after I filled my Needle but I did …. And it was 1/2 full!!! Which means that Vial only had 2 weeks in it and NOT 4 weeks in which I paid for!!! LumiMeds apologized and contacted Pharmacy and agreed to send me new Vial but pharmacy wanted me to return used portion back to them (emailed me a return shipping label) I got my new Vial today 2 days after I complained which was great! But the New Vial was 1/2 full!! Which means there is only one injection in there!!! REALLY?? And they want me to return the 1st Vial which is 1:2 full after only one injection!! Which means if I keep the one am suppose to send back and keep the new one that is only 3 injections!!! What a RIP-OFF! So don’t go with BOOTHWYN Pharmacy LUMIMeds assigns you to them!