LumiMedsLumimeds is a platform that links people looking for medication-based weight reduction treatment with board-certified doctors and nutritionists to assist them find the best treatment alternatives to achieve their goal. Our program is totally virtual, which means you may access our services from anywhere in the United States and will meet with our staff online.
LumiMeds (lumimeds.com) has 1,003 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Personal Care · Orlando, Florida
Excellent
Personal Care · Grants Pass, Oregon
Excellent
Personal Care · Great Neck, NY
Excellent
Personal Care · Costa Mesa, California
Excellent
1,003 approved reviews, newest moderated first
Nancy M.
The customer service is wonderful! I had a question about dosage and they explained and answered all my questions and concerns!
Response from LumiMedsJan 21, 2026
That is wonderful to hear! It’s so important to feel confident about your plan. We’re really glad the team could answer those questions and put your mind at ease! 💙
Lisa
Excellent customer service. He resolves my issue on the spot.
Response from LumiMedsJan 21, 2026
We love a quick fix! So glad he could get that sorted for you on the spot. Thanks for letting us know!
Divagurl
DO NOT I REPEAT SIGN UP WITH THIS COMPANY!! They charged my credit card for a service I haven’t even received yet and refuse to give me a refund stating that they will hold 100.00. For what??? I haven’t talked to nobody I didn’t agree to anything and they talk a good game then ghost you. Don’t go with this company unless you want to be ripped off. Trust me if I could give no stars I would
Response from LumiMedsJan 27, 2026
Hey there, so sorry for the stress. That $100 is actually the cancellation fee mentioned in our Terms of Service. We’ve been waiting to hear back from you after we reached out for more info! If you still need help, please shoot us a message so we can look into it.
John C.
I had questions about status updates and how my subscription worked. The response was quick and very easy to understand. All questions answered without any confusion.
Response from LumiMedsJan 21, 2026
We love keeping things simple. Thanks for the kind words!
Yida C.
Tim did great in walking me through the injection process .
Response from LumiMedsJan 21, 2026
Tim is crushing it lately! 👏 It makes such a difference having someone walk you through the steps. So glad he could make it clear and easy for you!
Jennifer B.
Tim is always so helpful and truly goes above and beyond! I remembered him and was so happy when I got him on the phone again bc he was so helpful the first time I ordered! This time I had some special instructions and he made sure to communicate them for me. He stayed on the phone with me and patiently waited until everything went through and then double checked it all for me. Huge TY to Tim! Give that man a raise!!
Response from LumiMedsJan 21, 2026
Tim is a total rockstar! 🌟 We’ll definitely make sure he sees this. So glad he could make everything smooth for you again. Thanks for sharing the love!
Kristina
They called me back and checked on my prescription and answered all my questions. Super helpful and easy to get the answers I was looking for. Thank you!!
Response from LumiMedsJan 21, 2026
Love to hear this! We know how important it is to get those answers quickly. Thanks so much for the shoutout!
Pamela M.
Representatives of ver helpful and answered all of my questions
Response from LumiMedsJan 16, 2026
That makes our day! So glad we could get those answers for you. 💙