LumiMeds Reviews | Read Customer Reviews of lumimeds.com

LumiMeds Reviews | Read Customer Reviews of lumimeds.com

LumiMeds reviews

1,003 approved reviews, newest moderated first

Elisa
May 12, 2026
Tim is an excellent customer service…
Tim is an excellent customer service representative!! He goes above and beyond to assist with any questions or concerns! I honestly can say that he is the reason I have continued on this program throughout my health journey.
Response from LumiMedsMay 13, 2026
Wow — this is the kind of review that really touches our hearts. Knowing that Tim has played such a meaningful role in keeping you motivated on your health journey is incredible. We'll absolutely make sure he sees this — he's going to be so proud. Thank you for sharing, and keep going strong! ✨
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Alexandra B.
May 11, 2026
I feel really great so far in the…
I feel really great so far in the communication that LumiMeds has provided me. I know nothing about this whole process and they have been very good at responding to my inquiries as I await my shipment.
Response from LumiMedsMay 13, 2026
Starting something new can feel overwhelming, so we're glad our team has been there to answer your questions along the way. We hope your shipment arrives soon and your experience continues to be a positive one. Thanks for trusting LumiMeds! ✨
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Amanda in F.
May 11, 2026
Lumimeds makes the process so easy
Lumimeds makes the process so easy. Very responsive customer service.
Response from LumiMedsMay 11, 2026
Simple and responsive — that's what we're all about. Thanks for the kind words, and we're happy to have made the process easy for you!✨
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Rick
May 10, 2026
Make sure that you know what you are getting before they charge your card
They charged my card before I had completed the intake/ enrollment. When I learned during the intake process that the compounded Tizepitide was adulterated with other things(B-12,B-6, Glycine) I asked to have my transaction cancelled and the fee refunded. No product had been ordered my account, let alone shipped. Their offer was to charge me a cancellation fee. Had all of the details been disclosed prior to them charging my account, I would not have placed any order. This firm is more interested in collecting cancellation fees than full disclosure and ethical business practices.
Response from LumiMedsMay 11, 2026
We're truly sorry to hear about your experience, and we completely understand your frustration. Transparency and trust are at the heart of what we do, and we regret that we fell short of your expectations. Your feedback matters to us, and we genuinely want to make this right. A member of our team will be reaching out to you directly to address your concerns and find a resolution. Thank you for giving us the opportunity to improve. 🙏
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Mary Colleen C.
May 10, 2026
Good over all
Good over all, but their was a delay for a few days without any response, once addressed the customer service has been impressive.
Response from LumiMedsMay 11, 2026
Thank you so much for your feedback! We're glad to hear the customer service team was able to turn things around for you. We apologize for the initial delay—we know timely responses matter, and we're always working to improve. If there's anything else we can do to support you, please don't hesitate to reach out. We're here for you!
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Ambur L.
May 10, 2026
Very pleased
Process has been easy and effective
Response from LumiMedsMay 11, 2026
Easy and effective — that's exactly what we aim for. Thanks for sharing, and we're glad LumiMeds is working well for you! ✨
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Terry B.
May 10, 2026
The girl I spoke with was very helpful …
The girl I spoke with was very helpful .
Response from LumiMedsMay 11, 2026
So glad she was able to help! We have a great team here, and it's always nice to know they made a positive impression. Thanks for taking the time to leave a review! ✨
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JoAnn D.
May 10, 2026
Customer service was great
Cara was friendly and supportive and responded to my questions right away.
Response from LumiMedsMay 11, 2026
Quick responses make all the difference! Cara will love hearing she was friendly and supportive when you needed her. Thanks for sharing your experience with us! ✨
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