Zuri A.
Very nice Customer service from Rob
Very nice Customer service from Rob
Response from LumiMedsNov 14, 2025
Thank you for sharing this. We’re glad Rob took great care of you ⭐️

Lumimeds is a platform that links people looking for medication-based weight reduction treatment with board-certified doctors and nutritionists to assist them find the best treatment alternatives to achieve their goal. Our program is totally virtual, which means you may access our services from anywhere in the United States and will meet with our staff online.
LumiMeds (lumimeds.com) has 1,003 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Personal Care · Orlando, Florida
Excellent

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Excellent
1,003 approved reviews, newest moderated first
Zuri A.
Very nice Customer service from Rob
Response from LumiMedsNov 14, 2025
Thank you for sharing this. We’re glad Rob took great care of you ⭐️
Elizabeth M.
Everyone I have spoken to so far in my journey have been wonderful, as you can imagine being my first time trying this kind of weight loss medication I had a lot of questions. Each person I spoke to was very knowledgeable, patient, kind and very helpful with me making my final decision what medicine would be the best fit for me. Also after shopping around for quite some time I found that LumiMeds offered best prices with the most professional support!
Response from LumiMedsNov 14, 2025
Thank you so much for this amazing review. We know starting this kind of treatment comes with a ton of questions, and our team is always happy to walk you through everything step by step. It means a lot to hear that everyone you spoke with made you feel supported and confident in your decision. We’re glad you found the right fit with us and that our pricing and service stood out. We appreciate you being on this journey with us ⭐️
DMcDermott
I called the customer service number to ask a general question and Tim was able to provide the answer along with sending me back up information via email. Tim was super knowledgeable and very friendly.
Response from LumiMedsNov 14, 2025
Thank you for sharing this. We’re happy to hear Tim took great care of you and even sent extra info your way. He takes “friendly and knowledgeable” like it’s part of his job title. We appreciate you stopping by to leave a review ⭐️
Joanne W.
Tim guided me through the refill process and I could clearly understand him. He was very patient.
Response from LumiMedsNov 14, 2025
Thank you for this. We’re glad Tim was able to guide you through everything and keep it clear and patient. He’ll be happy to know his walkthrough got a gold star today ⭐️ We appreciate you.
Maya S.
Carl is very professional, patient and understanding. He answered every question I had with clarity and made me feel heard and understood. He gave me a great confidence ordering with this service. Excellent employees like Carl are what give customers confidence and a sense of security. Because of this great customer service, I will order again.
Response from LumiMedsNov 14, 2025
Thank you for sharing this. Carl will be smiling at his screen reading your review. We’re glad he made everything clear and helped you feel confident throughout the process. Team members like him really do make a difference, and we’re grateful you’ll be ordering with us again. We appreciate you ⭐️
Jacob D.
Tim was GREAT!
Response from LumiMedsNov 14, 2025
Thank you for the shoutout. Tim will be very happy to hear this as he takes his “great” status seriously. We’re glad he made your experience smooth. We appreciate you ⭐️
elissa E.
Sam at Lumimeds Customer Service was very helpful in getting my renewal processed correctly. Hopefully, it is processed swiftly as well.
Response from LumiMedsNov 14, 2025
Thank you for sharing this. We’re glad Sam was able to get everything sorted for your renewal. We’ll keep things moving on our end so it’s processed smoothly. We appreciate you 🌟
Diana L.
Great customer service. Tim was very easy to follow and very helpful
Response from LumiMedsNov 14, 2025
Thank you for the great feedback. We’re glad Tim made everything easy and helpful for you. We appreciate you 😊