LOOK OPTICReviews of lookoptic.com

Every exchange I have had with them has been welcome with a nearly immediate and professional response. They go out of their way to ensure customer satisfaction. Product quality is terrific.

the online chat took a minute to get connected, but my man was SUPER helpful and responsive once we started chatting. Customer service win!

Very kind response. Extremely pleased with your service.

I needed to return/exchange two sets of progressives. Andy helped me immensely. She explained every step and found another way if I had trouble. She was very patient. I already love this company. I have ordered 2 more pairs to make the exchange and plan on getting sunglasses. I will refer this company to all of my colleagues. Thanks LOOK OPTIC!!!

Excellent experience! Fast order processing and very friendly and responsive chat experience. I love the glasses and the 1 year guarantee. Highly recommend!

Excellent response via chat- no questions, helped immediately. Great option for progressive readers- comfortable.

Great customer service!! Got the wrong magnification on a final sale item, was able to exchange.

Where to begin? The company and their products are TOP NOTCH! The glasses themselves are made with such quality that they are light and SO comfortable, and what’s even more, they look incredible! Often times readers can make one feel awkward, but I find myself looking for reasons to wear these progressives for longer periods because I love the way they look on me. They’re so flattering. Now in regard to customer service; the service I have received has been extremely professional, kind, and has remedied any issue I have had. For example, I purchased two pairs of the Muse progressives, one with pink lenses, and one with clear. I decided that the pink ones weren’t actually for me so I contacted customer service through the chat option and they said it was no problem, immediately sent out a second pair of clear to me (which I received today), and sent me a label to print out to return the pink ones. No issues, no charges, no issues. How many companies operate like that? I’m just BEYOND impressed with Look Optics and I’m already shopping for my next pair of glasses, which will be progressive sunglasses. If you have been considering purchasing glasses from this company, you will NOT be disappointed! Go for it! Worst case scenario is, if the frames don’t suit you like you expect, you can always exchange or return them with no problem.