LOOK OPTICWe believe you should never have to surrender your style for a moment of clarity. Because confidence looks good on everyone.
LOOK OPTIC (lookoptic.com) has 579 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Katie
I needed to reach out to Customer Service regarding my return/exchange. I had two different QR codes but packaged my items together and shipped them out on one. Fearing it would mess up my credit/exchange, I reached out to the company's email. Andy answered and was exceptional! He restored my faith in GREAT customer service with a company. Look Optic has a customer for LIFE.
Ann
Customer Service is great. I heard back almost immediately after sending in a question. The sunglasses are very clear. I love the progressive readers as the constant on and off of my previous readers was making me crazy. I have a second pair (non-sunglasses) arriving today.
Lynette T.
I forgot to apply a discount I had been emailed. Immediately sent an email to customer service - a very helpful person named Andy helped me out very quickly. Don't think I have ever had such a fast response from a company. In addition I received a pair of glasses and love them. All in all an A++++++ experience.
Anna L.
Great customer service! My order came in and the quality is awesome but I ordered them too strong… I emailed and asked if I could exchange for a lesser stregnth and they got back to me right away via email and gave me instructions to print a return label! Can’t wait until the new pair comes in!
Patricia M.
I am so pleased with the customer support I received! LookOptic initiated a store credit and sent me a gift card because I mistakenly purchased the wrong magnification. I did this while on vacation in a store I wouldn’t be able to exchange the item. I’m so glad it worked out because I really love the UMA readers!
Melanie R.
I have been eyeing (!) a pair of these glasses for several months, and today I decided to go ahead and push the order button. As soon as I did that, I remembered that I had a discount code that I had forgotten to use. I emailed support and asked if I could still use the promo, and within 10 minutes, I had an email from Andy confirming that he had received my email and processed a credit. Very impressed with LOOK OPTIC so far. Hope I love the glasses!
Suzee
Andy was helpful, fast to reply and answered my concerns. I’m new to Look Optic, but will definitely be a forever customer!
Peggy
Easy ordering, fast shipping, great fit abd look!
