LOOK OPTICReviews of lookoptic.com

I love the glasses, it’s so nice to be able to wear them most of the day without taking them on and off to read or answer emails etc… asked your customer service is excellent!!

I had an opportunity to communicate with the folks at Look Optic when I returned a pair of glasses and the package was not received by the company. Each of my emails was answered in a timely, courteous fashion and we were able to resolve the issue without hassle and to my satisfaction. This is a company that cares about their customers and their brand. Thanks, Andy and team.

Excellent customer service. Had an issue with order. Customer service responded quickly and my issue was resolved within a day. Highly recommend this company

This company went above and beyond for me. Long story short, I had some issue with my order but they kept in contact with me up until I received my package. They stayed on top of things. I’ll be buying from them only going forward. Thank you so much!

The Muse glasses are fabulous looking on but I gave a 3 start review bc of the lenses constantly popping out of the flimsy plastic wire holding them in and the weight of them. Glass cases are also too flimsy. Customer service reached out to and are sending replacements, which I found incredibly kind, esp since my order was a year ago. Hoping they replace the wiring for the higher reading glass scripts with something more secure. But due to their stellar customer service I will come back. Thanks LO and Andy.

When my package appeared to be lost, I contacted the support team and they responded right away. A replacement package was sent and I received it within 2 days. The 2 pairs of glasses I purchased look and fit great and appear to be well made!

I ordered a pair of glasses that was taking longer than the expected two-week timeframe to arrive, so I reached out to Look Optic’s customer service. They agreed it was taking a while and went above and beyond by expediting a replacement pair to me. It was completely unexpected and very appreciated. I’ve ordered many pairs from Look Optic over the years and have always had a good experience.

Timely communication and excellent service.