lookah.com Reviews | Read Customer Reviews of lookah.com

lookah.comReviews of lookah.com

4.4292 reviews
Smoking & Tobacco
BROOKHURST ST STE 1312, ANAHEIM, California

Call Directions Website

lookah.com

About lookah.com

Since 2009 Lookah Glass has been producing high-quality glass water pipes, bongs, and dab rigs. Our design is second to none, continually driving the fusion of style and function. Owning a Lookah glass pipe is like owning a work of art. With over 300 highly skilled glassblowers putting out pieces every month for you to enjoy. Developing new water pipes is part of our culture, it's what sets us apart from the other glass water pipe companies. You never know what our designers will come up with next, from towing glass behemoths to heady glass designs that will blow your mind.Lookah Glass represents some of the most beautiful and sophisticated pipes that smoking outlets offer. In addition to artistically functional Glass, Lookah Glass provides a growing range of dab pens and vaporizers for wax, oil, and dry herb. These are a perfect complement to be used alongside your glass pipes and offer a more modern way to enjoy smoking without combustion.

lookah.com (lookah.com) has 292 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.

Website: lookah.com
Category: Smoking & Tobacco
Location: ANAHEIM, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 5% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

How we calculate scores

Is this your business?

Correct your details and reply to customers in public. Both are free.

Claim this listing

More in Smoking & Tobacco, California

lookah.com reviews

292 approved reviews, newest moderated first

Roy L.
Jan 12, 2026
I have been using lookah products since…
I have been using lookah products since the first seahorse pro came out and have been a loyal user of a number of their vape tech. I have found all their products that I have purchased have been top notch. I have purchased 3 of the bear vapes as gifts. Every one loves them. They are well made easy to use and give a great vape experience. Customer service is also top notch. I had a small issue and they took care of it in a timely manner to my satisfaction. I find good customer service is tough to find. Not here the customer service is right there at the top of the industry. I highly recommend all lookah products. You won't be disappointed.
Report
Lindsey
Jan 5, 2026
I love this brand
Great company, great quality! I love lookah brand! You can find it at any good smoke shop and their online store is cheap! I have about 4 different products from lookah and all still work as they did on day one!
Report
Ron
Dec 31, 2025
Super good items …
Super good customer service I would highly recommend them to anybody
Report
savannah T.
Dec 24, 2025
Good hearted people work here!
Amazing company. They really go out of their way to make their customers happy. Will definitely be ordering through them again!
Report
James W.
Nov 20, 2025
So I purchased a dinosaur and it was…
So I purchased a dinosaur and it was faulty they were quick to send replacement and covered shipping etc. Customer service is on point! Give these guys your buisness for your vape needs.
Report
Richard D.
Nov 11, 2025
Lookah is a Great Company!!!
it was a pleasure working with Lookah customer service. i am a fan of their products, and they were very helpful when i had an issue with my dab rib. they stand behind their warranty, and replaced my item with no hassle. A++++
Report
McColl F.
Nov 6, 2025
Customer service is just bad
Customer service is just bad. Product doesn't work. Even the hotmail on their website told me It would get back to me and never did. I'm sure it relayed the info to a real person and I just got ignored. Long story short I hear they typically have great products but there are too many other company's out there to me treated like crap. Lost customer, sure they don't care
Response from lookah.comJun 5, 2026
Dear McColl Furman, I am incredibly sorry. Reading your message honestly breaks my heart because being ignored is the single worst feeling as a customer. You are 100% right to be angry, and I do not blame you at all for feeling this way. You should never be treated like a "lost customer" or feel like we don't care. To prove to you that we do care deeply about your experience and value your support as an experienced enthusiast, here is what we are doing for you right now: Free replacement To speed up the process, could you please kindly provide a video showing the issue, as well as a picture of your proof of purchase ,then send to [email protected]? We need to collect this information for review by our technicians and supervisors. We apologize once again for any inconvenience this may have caused you. Kind regards, LOOKAH Customer Support Team
Report
Scott P.
Oct 29, 2025
They replaced my Seahorse that was broken from the smoke shop.
I bought a Seahorse X from a smoke shop and I believe it had sat in there too long, possibly in the sun because the plastic was really brittle right out of the box. I contacted support and they sent me a replacement Seahorse X plus a Turtle battery for the inconvenience. Thank you for your support! The products are great and I look forward to using them more!
Report