lookah.comReviews of lookah.com

WARNING DO NOT BUY, They will ship your order you will get it, if it’s glass, expect every one of there throw away defects, finger pushed through glass while putting barcode stickers had to get stitches on my finger, company went totally silent after won’t even send me a reply while still spam emailing me daily that if I need anything to message them, update hours after posting this they decided to email back saying they’d like to offer 15% off Black Friday for my inconvenience, when it’s literally the site discount for Black Friday, company is absolutely horrible, please buy somewhere else like BDD

The absolute worst warranty replacement and customer service. Been waiting for months and did everything they told me to do for my deflected product and still NOTHING. Not even a simple email return response. This company has GREAT products but do not stand by there warranty and are liars. What a trash ass company!

Horrible unprofessional customer service. They shipped me warranty replacements 4 weeks ago. Shipment is lost. loofah has done nothing to fix the problem. I’m a cancer patient and suffering due to their negligence

They do not actually send the items that you purchase. They give you a fake tracking number and then when you contact support they tell you to wait even though the package is not in the correct state. Do not waste your money with this company.