LIV WatchesReviews of livwatches.com

I promised myself that I wouldn't buy any more watches (I have about 30), but that thought went out the window when I saw the LIV Gravel watch in Cactus Gray. My other watches are dress watches, but for my next adventure holiday, I wanted something that looked the part and the Gravel Cactus fitted the bill perfectly. It is lightweight and, with the black NATO strap, fits my wrist as if it were made for it. For a fully mechanical watch, it keeps time amazingly well. However, the icing on the cake has to be the customer service, something that seems rare in the modern age. I was called by Ernest when I enquired about strap sizes, I had regular communications from him, and the watch arrived from the US to the UK in just a few days. I have always looked for form AND function in whatever I purchase, but now I have found another plane - form, function AND great customer service. Well done, LIV!

The experience of buying this watch was amazing. My salesperson earnest was professional kind and extremely helpful. My husband loves this watch. It is as beautiful in person, as in pictures on the site. Great company, easy to deal with answers every question.

⭐⭐⭐⭐⭐ Outstanding First Impression and Customer Experience From the moment the package arrived, I knew this was something special. The shipping was fast, the packaging was secure, and every detail showed the care and pride LIV puts into their products. Opening the box felt like a true luxury experience. The watch was beautifully presented, and I was pleasantly surprised to find a complimentary rubber strap, a professional cleaning kit, and even a handwritten note saying, “Here’s a little gift! Thank you!” Those personal touches made the experience feel genuinely special and appreciated. The watch itself exceeded my expectations. The quality, finishing, and design are absolutely outstanding. It feels solid, premium, and looks even better in person than in the photos. It fits perfectly and is a real eye-catcher on the wrist. This was my first purchase from LIV Watches, and I can honestly say it won’t be my last. Excellent craftsmanship combined with exceptional customer service is a rare combination these days. Thank you, LIV, for creating such a memorable buying experience. I highly recommend LIV to anyone looking for a unique, high-quality timepiece backed by a company that truly values its customers.

Liv is a great independent brand that offers accessible sport luxury watches that are unique in design and precision. Liv is a great upcoming brand.

LIV has quite a presence on Facebook, so I've known about them for a while. They also have an excellent website, where I have spent a good bit of time. The website has live chat available most of the time, and I actually had a chat with Chaz, the owner/founder of the company as I was considering placing an order. Chaz stayed in touch through WhatsApp and email until the watch (44mm Fathom Diver) was on my wrist, and even beyond. I'm not sure how I could have had a more impressive customer service experience. While I am not a watch expert, I have spent lots of time online learning about watches, and it does seem to me that LIV watches provide unusually high quality for their price points. The Fathom Diver is somewhat heavy, but not nearly as heavy as many watches, such as the Rolex Submariner. It's somewhat large, but not nearly as large as my Garmin Enduro 3. I think that 41-45 mm is a good window for watch size. LIV even sized the watch band before shipping. I still had to take out one more link, but I appreciated that help. Everything about this watch speaks quality. The lume stays lit and readable all night long. It appears that the watch is going to be within the promised 5 seconds per day, which is much better than my other automatics. Although the Fathom is not COSC certified, such accuracy would qualify for certification. The Fathom resembles the Rolex "Hulk," but is better looking, in my opinion. That saves something like $20,000 ;) Same thing with the Rolex Submariner. While LIV doesn't carry the panache of the big-name Swiss watches, neither does it carry those price tags. And the quality of the watches seems at least twice what LIV charges for them. Check them out!

Ernest was fantastic. Very responsive and very understanding throughout the whole process. He proposed a solution and fixed the issue within minutes. I could not have asked for a better experience.

The experience was amazing from the beginning, the site provided clear information on the craftsmanship and definitions . The follow up after the order was perfect , the order was ship immediately and received in 22 hours ! As soon as you open the box , you can tell that they have meticulously arranged the contents and prepare à amazing products as you unfold the package. The look and craftsmanship is impeccable. Thank you .

My experience with LIV was excellent. Great communication about my watch from the onset. It shipped in a very nice box with all the paperwork presented in a classy envelope. The watch itself was beautiful. I've received several compliments already at the gym and out at dinner with my wife. I showed it to a good friend who is a watch enthusiast and he is now looking at LIV for his next purchase. Most importantly, I love the way it fits, looks, and wears. The color is great. It's sporty and classy at the same time. Love it.