Livingwellstores Reviews | Read Customer Reviews of livingwellstores.com

LivingwellstoresReviews of livingwellstores.com

4.3109 reviews
Physical Aids
10752 Deerwood Park Blvd S, Jacksonville, Florida

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Livingwellstores

About Livingwellstores

Living Well Stores is a real, BBB 'A+' rated company. You can call us at (800) 704-8432. You'll speak with a real person based in America, Monday - Friday 9 AM - 5 PM Eastern time or a real person will return your call promptly even nights and weekends. Try to get those other guys on the phone. You can write to us at our real headquarters office address is 10752 Deerwood Park Blvd S., Jacksonville, Florida 32256. Beware of companies who don't show a real business address.Living Well Stores is a Pride Mobility, Drive Medical, Breg Orthopedics and Afikim authorized dealer. ALL mobility scooters and power wheelchairs from Living Well Stores include our exclusive written peace-of-mind 5 year warranty that even covers the battery pack and backed up by our nationwide network of local servicers. See the product description for details. This 5 year warranty is an exclusive offering by Living Well Stores. We do not allow other sellers to offer our warranty- ever. We can fix it if you got it from us or if you got from someone else.

Livingwellstores (livingwellstores.com) has 109 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.

Also known as: livingwellstores.com
Website: livingwellstores.com
Category: Physical Aids
Location: Jacksonville, Florida
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 26% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Livingwellstores reviews

109 approved reviews, newest moderated first

Kevin V.
Mar 31, 2026
Very helpful in selecting the right…
Very helpful in selecting the right scooter, excellent price and fast shipping. Highly recommend
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Terence H.
Mar 26, 2026
Everything about living well stores is…
Everything about living well stores is first class. followed through from start to finish with the very best outcome a successful return to amazon after try deny a the return
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Melissa A.
Mar 18, 2026
HORRIBLE customer service and communication
To go into full details about the run around this company has done, there isn't enough space. Not only did they revoke the 5 year warranty after 2 years, they have conflicting information being given to us regarding the repairs repeatedly. I have contacted the BBB in order to discuss the concerns as well. Customer service never answers the phone, does not call back and only replies via email and their contact form. How is it I got a message back stating in 19 years they have never had the issue working with a repair company on work orders, told us the customer at our expense to take it to a new location, then told mobility city to repair it, but is now arguing with the repair company over the bill? And yet the customer who needs the mobility scooter, still doesn't have it due to those 2 businesses disagreeing on how to handle the repair? If I could give it zero stars I would.
Response from LivingwellstoresMar 20, 2026
We're so sorry about this. But the warranty on this product, as is the warranty on all products requires that the customer care for the product in accordance with the owner's manual. Scooters must not be stored outdoors, exposed to rain and snow. While the mfr and the first tech who examined your scooter considered it unrepairable, fortunately we had one who was extra-talented and was able to fix it. As a one time courtesy, the repairs were at no charge to you. Because of the extent of the damage, it just took a little longer to complete than we would have liked. We apologize for that. As recommended by the manufacturer, please store that scooter indoors when not in use and ride outdoors only on dry, clear days
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NA
Mar 17, 2026
Fast arriving of product with item…
Fast arriving of product with item numbers.
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Michael O.
Mar 14, 2026
Website was user friendly
Website was user friendly, very responsive from ordering to delivery of product.
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D B.
Mar 9, 2026
Product matched description.
Product matched description.
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Pete Stoesser I.
Mar 7, 2026
Perfect match
Perfect match, fully charged and ready to go! Thank you so much 😊
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Casey W.
Mar 2, 2026
JAZZY ULtralight FAILED!
When the JAZZY ULtralight I ordered from Living Well Stores over the Internet failed within minutes after I unboxed it, I called customer Service. Mr.J.P. contacted Pride Mobility and they sent a replacement that arrived two days later from the factory. When I expressed concern shipping the failed unit back, JP worked with Pride to have a technician come to my home to repack the scooter and to arrange prepaid shipping. My only task was to affix the shipping label and call the shipping company to pick up the JAZZY. If I'm ever in Jacksonville, Florida, I'm taking JP out to lunch.
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