JOHN B.
Quick
Quick, useful information, and parts sent right away.

Living Well Stores is a real, BBB 'A+' rated company. You can call us at (800) 704-8432. You'll speak with a real person based in America, Monday - Friday 9 AM - 5 PM Eastern time or a real person will return your call promptly even nights and weekends. Try to get those other guys on the phone. You can write to us at our real headquarters office address is 10752 Deerwood Park Blvd S., Jacksonville, Florida 32256. Beware of companies who don't show a real business address.Living Well Stores is a Pride Mobility, Drive Medical, Breg Orthopedics and Afikim authorized dealer. ALL mobility scooters and power wheelchairs from Living Well Stores include our exclusive written peace-of-mind 5 year warranty that even covers the battery pack and backed up by our nationwide network of local servicers. See the product description for details. This 5 year warranty is an exclusive offering by Living Well Stores. We do not allow other sellers to offer our warranty- ever. We can fix it if you got it from us or if you got from someone else.
Livingwellstores (livingwellstores.com) has 109 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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109 approved reviews, newest moderated first
JOHN B.
Quick, useful information, and parts sent right away.
Durelle S.
A great resource for used parts.
Billie A.
the salesperson was very helpful and i really appreciated the help that he provided for me and the delivery service and order was great. thank you Steve Johnson and
Randy
I have been trying to receive a Breg OA Fusion Knee brace refurbish kit. It has been about 3 weeks, and i still do not have the full delivery. I can never get through when I call. I leave texts and emails. One of the emails does not work - hello@, and it takes 1-3 days to hear back on texts and emails. I am going to revisit this review and also consider outreach to other agencies if I can not receive my full order.
Alan
A representative contacted me by phone after I had placed an order online. He made suggestions regarding the electric wheelchair I was buying for my mother that suited her weight, height, preferred positioning of the joystick etc. He was very helpful and made time to ensure what my mother needed was what she would be getting. The Jazzy Air 2 wheelchair by the way is wonderful.
Response from LivingwellstoresJun 10, 2026
Thank you for those kind words! We are delighted to speak with every customer who orders a power mobility product or lift recliner before we ship just to make sure the customer has chosen wisely. We do this no matter how they ordered from us; our own Livingwellstores.com, Amazon.com, Walmart.com, etc. We love talking to folks and discussing their needs.
Shawn G.
Fast ship, correct parts received. Everything looks new again.
Scott
Everything worked out perfect from seller communication, shipping and delivery. Super impressed with the whole process of ordering and clarification from the store.
Sarah B.
You are asking for a review when I haven’t received the product. Not even a shipping notification. Yet your website promised three day delivery. I’ve tried to email customer support twice but no response. I am not happy with this experience. Living Well astoresvsaw this review and contacted me immediately by phone and email. They said they emailed and called several times before to explain a delay in my order and that they didn’t see my emails to customer service. Knowing that emails and phone calls can get lost in cyber space I’ll give them the benefit of the doubt. It is interesting that today both the email and the phone call from Living Well Stores came through, and that they saw my review. I would still purchase from Living Well Stores in the future.
Response from LivingwellstoresMay 16, 2026
We're so sorry about thi! Your item is on a delayed ship until 6/4. We did email you on 4/27 with some options and we've also left several voice mail messages at the phone number you included with your order. We're just not sure what else we can do. Please do check your spam/junk email folder to see if you can locate our emails.